Lilian Lawson
Bronx,NY
Summary
Dedicated and dependable relationship-builder with excellent organizational strengths, superior work ethic and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Field Agent
The Table Solutions
03.2023 - 10.2023
- Kindly greet customers and provide information about the Lifeline and ACP benefit.
- Demonstrated confidence to ensure the customers comfortability in sharing their personal information.
- Enroll customers using company website.
- Set up phones and tablets once customers are approved by National Verifier.
Designer Handbag Sales Associate
Macy’s Herald
11.2018 - 03.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Medical Receptionist
CityMD
01.2022 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing their check in process.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Home Health Aide
Life Care Advantage
10.2020 - 02.2021
- Prepared healthy meals for aging clients with acute dietary restrictions such as diabetic diet, hypertension diet, while accommodating food allergies and aversions
- Maintained strict schedules around medication and home testing and treatment according to the needs of clients
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Camp Counselor
Summer Youth Employment Program
06.2018 - 08.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Education
Advance & Earn Culinary Training Program - Culinary
Stanley Isaacs Center
06.2022
Regents Diploma -
Frederick Douglass Academy
New York, NY06.2018
Skills
- Issue resolution
- Time management
- Accurate Recordkeeping
- Efficient Data Entry
- Telephone answering
- Clerical experience
Timeline
Field Agent
The Table Solutions
03.2023 - 10.2023
Medical Receptionist
CityMD
01.2022 - 11.2022
Home Health Aide
Life Care Advantage
10.2020 - 02.2021
Designer Handbag Sales Associate
Macy’s Herald
11.2018 - 03.2023
Camp Counselor
Summer Youth Employment Program
06.2018 - 08.2018
Advance & Earn Culinary Training Program - Culinary
Stanley Isaacs Center
Regents Diploma -
Frederick Douglass Academy