Krystal Evans
Houston,Tx
Summary
A highly talented energentic young adult seeking work and career opportunites. My long term goal is to garduate college and become very successful in my career.
Overview
3
3
years of professional experience
Work History
Verification Specialist
Benefit Recovery
Houston, TX
06.2023 - 06.2024
- Provided guidance on regulatory mandates related to account verification procedures. Contributed to the creation of automated systems to simplify the account verification process. Evaluated customer feedback to pinpoint areas for enhancement in the verification process. Detected potential fraudulent transactions by observing suspicious patterns and behaviors.
Insurance Claims Representative
Iqor
Houston, TX
02.2021 - 06.2023
- I reviewed and verified claim information for data accuracy and policy compliance. When claims were denied due to insufficient evidence, I filed appeals on behalf of customers. Additionally, I informed customers about their rights under the insurance policies governed by state and federal regulations.
Education
Certificate - Medical Front Office
Florida Career College -
Houston, TX11-2022
Skills
- Coverage and Authorizations
- Documentation and Correspondence
- Insurance plan verification
- Eligibility Determination
Timeline
Verification Specialist
Benefit Recovery
06.2023 - 06.2024
Insurance Claims Representative
Iqor
02.2021 - 06.2023
Certificate - Medical Front Office
Florida Career College -
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