Krystal Ferguson
St. Petersburg,FL
Summary
Detail-oriented Certified Dental Assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting. I also have experience necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. VERY quick learner and successful in building relationships with coworkers and patients. I'm seeking for a Home Office to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
Smiles St. Pete Dentistry (Private Owned Practice)
07.2024 - Current
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Documented patient dental health information, medical history, and vital signs for future reference.
CDA (Certified Dental Assistant)
Bright Now! Dental And Orthodontics
10.2023 - 07.2024
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient X-rays and images for review by dentist.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Sterilized rooms and prepped equipment and instruments for 18 procedures daily.
Pharmacy Technician/Shift Supervisor
CVS Health Pharmacy
06.2020 - 10.2023
- Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Opening and closing store, as well as reconciling cash drawers and making bank deposits
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Gained strong leadership skills by managing projects from start to finish.
- Built relationships with customers and managed accounts to drive revenue and profit.
- In charge of supervising and training many customer service representatives to ensure that they provided exceptional service throughout entire experience
- Was in charge of managing and overseeing site investigations, as well as communicating advanced issues to appropriate personnel.
- Was assessing and locating products that were relevant to customer's situation.
Associate
Madrag Clothing Store
02.2020 - 01.2021
- Trained team members to work as cashiers in accordance with company policies and procedures
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Homegoods
12.2019 - 02.2020
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping and emptying trash cans.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in team setting, providing support and guidance.
Education
EFC & Dental Radiography Certification - Dental Assisting
Dental Assistant Institute
Pinellas Park, FL09.2023
CPR And AED Certification - Dental Assianting
Dental Assistant Institue
Pinellas Park, FL08.2023
High School Diploma -
Florida Virtual School
Florida City, FL05.2021
Skills
- Orthodontic instrument knowledge
- Patient Scheduling
- Dental impressions
- Equipment Sterilization
- Restorative Dentistry
- Retainer fabrication
- Treatment Room Preparation
- Electronic Charting
- Teeth Cleaning
- Autoclave Operation
- Orthodontic Procedure Support
- X-Ray Processing
Certification
Expanded Duties and Dental Radiography Certificates,
Timeline
Certified Dental Assistant
Smiles St. Pete Dentistry (Private Owned Practice)
07.2024 - Current
CDA (Certified Dental Assistant)
Bright Now! Dental And Orthodontics
10.2023 - 07.2024
Pharmacy Technician/Shift Supervisor
CVS Health Pharmacy
06.2020 - 10.2023
Associate
Madrag Clothing Store
02.2020 - 01.2021
Cashier
Homegoods
12.2019 - 02.2020
EFC & Dental Radiography Certification - Dental Assisting
Dental Assistant Institute
CPR And AED Certification - Dental Assianting
Dental Assistant Institue
High School Diploma -
Florida Virtual School