Krystal Flanigan

Taft,California

Summary

Dynamic Personal Account Representative with a proven track record at Julie Franks State Farm Agency, excelling in sales strategy development and client relationship building. Leveraged analytical thinking and Salesforce expertise to drive insurance sales, achieving significant market penetration. Demonstrated exceptional teamwork and collaboration, enhancing office operations and staff management.

Overview

years of professional experience

Work History

Personal Account Representative

Julie Franks State Farm Agency

08.2015 - Current

Adhered to all regulations for insurance sales.
Developed and implemented marketing strategies to drive health insurance sales.
Explained features, advantages and disadvantages of various policies to promote insurance sales.
Determined product pricing by utilizing market research data, reviewing production and sales costs and anticipating volume.
Managed full sales lifecycle for Type accounts.
Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Developed sales strategies to increase sales of insurance policies.
Built client relationships by acting as liaison between customer service and sales teams.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Resolved problems, improved operations and provided exceptional service.
Worked effectively in fast-paced environments.

Education

None - English Composition

Taft College, Taft, CA

English Composition

Palomar College, San Marcos, CA

Women’s studies

Skills

Goal-Oriented
Analytical Thinking
Financials Analysis
Critical Thinking
Client Interviews
Salesforce
Microsoft Excel
Teamwork and Collaboration

Licensed Insurance Agent
Administrative Support
Compliance Monitoring
Bookkeeping
Office Management
Staff Management
Clear oral/written communication

Accomplishments

Six-time State Farm team member Hall of Fame qualifier

Three-time State Farm Hall

Of Fame Centurion qualifier

Top three sales person in Greater California territory

Timeline

Personal Account Representative - Julie Franks State Farm Agency

08.2015 - Current

Taft College - None , English Composition

Palomar College - , English Composition