Krystal Fontaine
Portland,OR
Summary
Seeking a role in a dynamic work setting that fosters employee development and success. Desire to be part of a company that values internal growth and personal advancement. Committed to continuous learning and self-improvement in a supportive organizational culture.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Intern
PDX Saints Love
Portland, OR
03.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Developed trusting relationships with peers, fostering a safe and supportive environment for sharing experiences and coping strategies.
- Participated in ongoing training opportunities to increase knowledge in areas such as trauma-informed care, motivational interviewing techniques, and cultural competency skills. Narcan administration. Nervous system regulation. Conflict resolution. Cultural Rresponsiveness, Poverty by America – Addressing Systemic Roots to Poverty bias training.
- Facilitated connections between peers sharing similar experiences, creating opportunities for mutual encouragement and growth.
Residential/Janitorial Cleaning Tech.
Lady Mop It
04.2009 - Current
- Established a solid clientele base through networking. Provide cleaning services to residential, business and also property management groups. Complete routine cleanings, deep cleaning, move outs as well as janitorial services. Practice safe handling and disposal of hazardous waste/materials. Utilize my in depth knowledge of cleaning chemicals and equipment ensuring the clients safety as well as my own at all times.
P2
Goodwill Industries of the Columbia Willamette
Portland, OR
03.2022 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Strret Clean
CCC Clean and Safe
Portland, OR
10.2021 - 03.2022
- Enhanced city cleanliness by diligently sweeping and picking up debris on assigned streets.
- Completed required documentation accurately and promptly, supporting accurate record keeping within the department.
- Demonstrated flexibility in adjusting to changing work demands, including adapting to new routes or schedules as needed for optimal efficiency.
- Supported public health initiatives by thoroughly disinfecting and the removal of bio hazardous waste.
- Contributed to the improvement of sanitation standards by properly disposing of collected waste materials.
- Assisted in the reduction of littering incidents through consistent monitoring and cleaning efforts.
ON–Call Front Desk/Custodian
Central City Staffing
Portland, OR
08.2021 - 10.2021
- Front desk responsibilities, check in/out residents and visitors. Kept daily shift logs to track tasks completed. Write incident reports, communicating with a multidisciplinary team. Kept lobby’s, kitchen, bathrooms cleaned and sanitized. Trash removal and recycling.
Resident Assistant
Skyline Estates
Carson City, NV
04.2019 - 09.2019
- Assisted in the care of elderly as well as hospice residents. Aided in bathing, diapering, feeding and companionship. Maintained ea. Resident’s living quarters providing clients with a clean sterile living environment.
Service Representative
Ibex Global
Bend, OR
01.2018 - 04.2019
- Answered incoming calls to assist in billing discrepancies and refund issuance. Provided clients with correct purchased item itinerary, discount codes as well as billing statements. Flagged and routed orders suspected of fraud to proper team members. Resolved customer issues with empathy, compassion and patience assuring customer satisfaction.
Education
Certificate - Holistic Consultant
Stratford Career Institute
Coconut Grove, FLLegal Assistant/Paralegal Studies
Stratford Career Institute
05.2025
Diploma -
Benjamin Franklin High School
05.2005
Skills
- Convergent Thinker
- Task Driven
- Adaptability
- Self Motivated
- Disciplined
- Goal Oriented
Certification
- OR Food Handlers Certified
Timeline
Intern
PDX Saints Love
03.2025 - Current
P2
Goodwill Industries of the Columbia Willamette
03.2022 - 03.2025
Strret Clean
CCC Clean and Safe
10.2021 - 03.2022
ON–Call Front Desk/Custodian
Central City Staffing
08.2021 - 10.2021
Resident Assistant
Skyline Estates
04.2019 - 09.2019
Service Representative
Ibex Global
01.2018 - 04.2019
Residential/Janitorial Cleaning Tech.
Lady Mop It
04.2009 - Current
Legal Assistant/Paralegal Studies
Stratford Career Institute
Certificate - Holistic Consultant
Stratford Career Institute
Diploma -
Benjamin Franklin High School