Krystal Grant
Oliver Springs,TN
Summary
Dynamic Studio Manager at Lifetouch-Shutterfly with a proven track record in team management and leadership training. Expert in photography and customer service, I successfully implemented business plans that boosted sales and enhanced customer experiences. Recognized for recruiting talent and training staff, driving exceptional results in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Studio Manager/District Trainer
Lifetouch-Shutterfly
Knoxville, USA
09.2004 - Current
- Developed and implemented comprehensive business plans while communicating vision and sales goals to motivate team members.
- Uphold high leadership standards by consistently exemplifying company values to achieve sales and customer service targets.
- Promoted positive customer service experiences through daily supervision and effective management practices.
- Monitored employee attendance, addressing recurring issues promptly to prevent long-term challenges.
- Created weekly shift schedules based on customer traffic patterns and employee strengths.
- Recruited Santas for district photography events, enhancing seasonal offerings.
- Trained newborn baby and holiday photography techniques for all team members across Atlanta and Nashville.
- Delivered exceptional customer service and ensured high-quality photographs while maintaining accurate records of shortages and discrepancies.
Cashier/Photo Lab Technician
Eckerds/Rite Aid
Macon, USA
06.2001 - 06.2007
- Provided exceptional customer service while maintaining an accurate cash register.
- Stocked shelves and organized merchandise for optimal presentation.
- Developed high-quality images by ensuring correct chemical levels in photo lab machines.
- Assisted customers with inquiries to enhance overall experience.
Education
High School Diploma -
American School
Indiana05.2002
Skills
- Team management
- Leadership training
- Customer service
- Hiring and onboarding
- Photography
- Sales expertise
- Creative visionary
- Data entry and record keeping
- Microsoft office
References
Available upon request
Timeline
Studio Manager/District Trainer
Lifetouch-Shutterfly
09.2004 - Current
Cashier/Photo Lab Technician
Eckerds/Rite Aid
06.2001 - 06.2007
High School Diploma -
American School