Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Hager

Bend

Summary

Dynamic professional with a proven track record at Dowers Waterproofing, excelling in customer service and cash handling. Recognized for reliability and exceptional organizational skills, I adeptly supported management and enhanced operational efficiency. My proactive approach and adaptability ensure a positive experience for clients and colleagues alike.

Professional with proven experience in customer service and retail environments, prepared to excel in facilitating lottery operations. Skilled in cash handling, customer interaction, and problem-solving. Strong team player focused on delivering results and adapting to changing needs. Known for reliability, integrity, and effective communication.

Overview

16
16
years of professional experience

Work History

Lottery Attendant/Cocktail Server

Doozy's (Jaspers Food Management)
07.2016 - Current
  • Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
  • Adhered to strict security protocols for sensitive data handling and cash management in compliance with state regulations.
  • Maintained a clean and organized work area, contributing to a comfortable environment for customers.
  • Supported overall store operations as needed by assisting with product stocking or cashier duties during busy periods or staff shortages.
  • Enhanced the overall customer experience by maintaining a friendly and approachable demeanor, fostering positive relationships with regular patrons.

Secretary to the General Manager

Dowers Waterproofing (Jim Dowers)
05.2011 - 08.2012
  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
  • Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
  • Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
  • Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.

Bartender

Third Street Pub
03.2009 - 05.2011
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Certification in Phlebotomy - Phlebotomy

Bates Technical College
Tacoma, WA
09-1999

High School Diploma -

Goldendale High School
Goldendale
05-1998

Skills

  • Reliability and punctuality
  • Cash handling proficiency
  • Teamwork
  • Customer service
  • Problem-solving abilities
  • Multitasking
  • Self motivation
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility

Timeline

Lottery Attendant/Cocktail Server

Doozy's (Jaspers Food Management)
07.2016 - Current

Secretary to the General Manager

Dowers Waterproofing (Jim Dowers)
05.2011 - 08.2012

Bartender

Third Street Pub
03.2009 - 05.2011

Certification in Phlebotomy - Phlebotomy

Bates Technical College

High School Diploma -

Goldendale High School

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