Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Krystal Hanson

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Machine Operator

Teleflex Medical OEM
11.2019 - Current
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Customer Care Representative

Alight Solutions/Randstad
10.2018 - 08.2019
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Navigated multiple computer systems and applications to find information.
  • Promptly responded to inquiries and requests from prospective customers.

Customer Service Representative

U-haul Moving and Storage
01.2017 - 10.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Assembly Machine Operator

Teleflex/Adecco
01.2016 - 11.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.

Education

High School Diploma - Math and Science

Conant High School
Jaffrey, NH
01.2014

Skills

  • Efficient and reliable team player
  • Organizational
  • Focused
  • Follows directions well
  • Quality Control
  • Safety Compliance
  • Specification Compliance
  • Quality Assurance
  • Teamwork and Collaboration
  • Good Communication
  • Continuous Improvement
  • Equipment Calibration

References


  • Susan Poikonen, Co-Worker, Rindge, NH, (603)532.0294
  • Zak Loiselle, Ex Co-worker, Ashburnham Ma, (978)870.6011
  • Jane Tracey, Jaffrey, NH, (603)381,5431


Certification

  • Preform, Horizontal, and Tower Certified.

Timeline

Machine Operator

Teleflex Medical OEM
11.2019 - Current

Customer Care Representative

Alight Solutions/Randstad
10.2018 - 08.2019

Customer Service Representative

U-haul Moving and Storage
01.2017 - 10.2018

Assembly Machine Operator

Teleflex/Adecco
01.2016 - 11.2016

High School Diploma - Math and Science

Conant High School
Krystal Hanson