Krystal Holland
Waterford,MI
Overview
17
17
years of professional experience
Work History
Quality Assurance Specialist
Vibe Credit Union
12.2021 - Current
- Focused on Procedures, Compliance and Fraud
- Assist with Deceased Accounts & IRA Accounts
- Auditing of Member Documents such as CD's, New accounts, Loans and File Maintenance
Clerical Specialist
Meridian Health Services
05.2020 - 12.2021
- Updated employee & department directories to properly refer visitors or callers
- Examined Documents and Forms for Accuracy, enforcing conformance to company rules & regulations
- Scheduled Appointments, maintaining calendars for personnel
- Advocated for families and clients navigate the system to meet their needs
- Prepare all Reports for Case managements and Court Systems
Pharmacy Technician
CVS Pharmacy
11.2017 - 02.2020
- Stocked & replenished shelves to remove out-of-date items from inventory.
- Input patient & prescription information to produce product labels & assist in prescription filling process.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Residential Teaching Assistant
Willowbrook Rehabilitation Services Inc.
12.2007 - 01.2012
- Assisted clients with Traumatic Brain Injuries in a independent living setting
- Implemented strategies designed to achieve functional Independence
- Administered & Documented all medications for Clients
- Worked one on one with Treatment Team
Education
General Studies
Baker College
Flint, MI2012
Timeline
Quality Assurance Specialist
Vibe Credit Union
12.2021 - Current
Clerical Specialist
Meridian Health Services
05.2020 - 12.2021
Pharmacy Technician
CVS Pharmacy
11.2017 - 02.2020
Residential Teaching Assistant
Willowbrook Rehabilitation Services Inc.
12.2007 - 01.2012
General Studies
Baker College
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