Krystal Johnson
Pittsburgh,PA
Summary
Versatile and diligent, with a proven track record at Eckerd Youth Alternatives, Inc., I excel in food preparation and maintaining high standards of cleanliness. Skilled in managing high-pressure situations and improving team performance, I bring attention to detail and exceptional problem-solving abilities to enhance guest satisfaction and operational efficiency.
Offering strong desire to learn and grow within professional kitchen setting. Brings ability to quickly grasp new cooking techniques and maintain high standards of hygiene and safety. Ready to use and develop skills in food preparation and teamwork in Cook"s Assistant role.
Overview
10
10
years of professional experience
Work History
Cook's Assistant
Eckerd Youth Alternatives, Inc.
10.2022 - Current
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
Housekeeping Room Attendant
Hilton Garden Inn Hotel
06.2021 - 10.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Shift Manager
Donkin Donuts
08.2017 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
Security Officer
United American Security LLC.
04.2015 - 09.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
GED -
Forbes RTC
914 Penn Ave Pitts Pa 1522209-2012
Skills
- Cleaning and sanitation
- Attention to detail
- Food preparation
- Ingredient preparation
Timeline
Cook's Assistant
Eckerd Youth Alternatives, Inc.
10.2022 - Current
Housekeeping Room Attendant
Hilton Garden Inn Hotel
06.2021 - 10.2022
Shift Manager
Donkin Donuts
08.2017 - 06.2021
Security Officer
United American Security LLC.
04.2015 - 09.2016
GED -
Forbes RTC