Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Komolafe

Houston

Summary

Dedicated Health Care Aide with experience at Care Innovations, skilled in patient care and relationship building. Proven ability to enhance patient independence and reduce anxiety through compassionate communication. Reliable team player adept at maintaining HIPAA compliance and providing exceptional service, ensuring a supportive environment for all patients.

Overview

3
3
years of professional experience

Work History

Health Care Aide

Care Innopvations
05.2023 - Current
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Reduced patient anxiety through effective communication and active listening skills.

Patient Service Representative

MD Anderson
08.2022 - 05.2024
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.

Education

High School Diploma -

Parkview High School
Houston, TX
06-2001

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Companionship and emotional support
  • Safety precautions
  • Supporting personal needs

Timeline

Health Care Aide

Care Innopvations
05.2023 - Current

Patient Service Representative

MD Anderson
08.2022 - 05.2024

High School Diploma -

Parkview High School

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