Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krystal Maldonado

Palmetto

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Forever 21
06.2024 - 03.2025
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Sales Associate

Rhea Lanas
08.2023 - 11.2024
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Manatee School For The Arts
Palmetto, FL
05-2026

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • Self-checkout assistance
  • Cash register operation
  • Exchange coordination
  • Calm demeanor
  • Retail store operations
  • Customer service
  • POS system operation

Languages

Spanish
Full Professional

Timeline

Sales Associate

Forever 21
06.2024 - 03.2025

Sales Associate

Rhea Lanas
08.2023 - 11.2024

High School Diploma -

Manatee School For The Arts

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Krystal Maldonado