Krystal Maldonado
Tampa
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
7
7
years of professional experience
Work History
SUPERVISOR
JD SPORTS
Tampa
07.2021 - 11.2025
- Average of helping out between 20-35 customers a day creating an additional revenue of between $3k-5k sales purely on recommendations and trying on products.
- Stocked, replenished and organized on the sales floor to maximize products and create interests for new products for customers.
- Provide excellent customer service with 90% about customer ratings.
- Maintain floor stands, merchandise and cleanliness of the sales floor and the backstock.
- Assisting team members with handling the cash registers, inventory control unloading merchandise, and cleaning up.
Store Retail Associate
Sunglass Hut
Tampa
07.2021 - 10.2022
- Helping about 25 customers a day, creating an additional $6k in revenues for new sales and returning customer base.
- Selling luxury sunglasses, earning about each type of shades for different occasions to recommend the right shades to the correct customer base.
- Shipping and unloading stock for inventory control and for the sales floor for new demand.
- Assisting team members with any cash handling, deposits or sales that would push a higher conversion rate.
In Store Shopper
Instacart
Boca Raton
05.2019 - 03.2021
- Collected merchandise that's the same or close to the same for the customer orders.
- Created relationships with different management to build a relationship and bond between associates and management.
- Communicated effectively and efficiently to customers and to others regarding products and policies within the process.
- Developed teamwork within the store and with other managers around the area.
Education
High School Diploma -
Majory Stoneman Douglas High School
Parkland, Florida06.2016
Associate of Arts - Studio Art
Florida Atlantic University
Boca Raton, Florida06.2016
Skills
- Visual merchandising
- Attention to detail
- Verbal and written communication
- Process monitoring and improvement
- Team collaboration
- Interpersonal communication
- Active listening
- Reliability
- Cash handling
- Effective communication
- Inventory control
- Relationship building
- Expectation setting
- Customer service
- Team building
- Time management
- Training and mentoring
Timeline
SUPERVISOR
JD SPORTS
07.2021 - 11.2025
Store Retail Associate
Sunglass Hut
07.2021 - 10.2022
In Store Shopper
Instacart
05.2019 - 03.2021
High School Diploma -
Majory Stoneman Douglas High School
Associate of Arts - Studio Art
Florida Atlantic University