Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KRYSTAL MARSH

Pleasanton,KS

Summary

Self-motivated professional with strong technical skills in software and applications. Proven ability to manage time effectively and handle challenging tasks. Committed to contributing to company growth and development while applying educational knowledge in a practical setting.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Supervisor General Management

OptumRx
Overland Park, KS
11.2010 - 02.2025
  • Open and sort mailed-in orders from customers.
  • Prepare customer prescriptions and documents to be processed.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Identifies and resolves operational problems using defined processes, expertise, and judgment.
  • Sets priorities for the team to ensure task completion and performance goals are met.
  • Coordinates work with other supervisors, managers, and departments as needed.
  • Adheres to all policies and procedures relating to compliance, health, safety, and quality management.
  • Responsible for facilitating training for all team members under current supervision.
  • Validating all required documentation to support training and onboarding activities.
  • Assists with forecasting and reporting on volume and time management for team members and products supported.

Medical Assistant

Heartland Family Health Care
Olathe, KS
05.2007 - 05.2008
  • Organized patient charts before each day's clinic sessions began.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Education

Associate of Occupational Studies - X-Ray Medical Technician

Heritage College
Kansas City, MO
05.2007

GED -

Johnson County Community College
Lenexa, KS
05.2003

Skills

  • Team coordination
  • Quality control
  • Performance management
  • Customer service
  • Communication skills
  • Time management
  • Data reporting
  • Staff management
  • Documentation and reporting
  • Training and mentoring
  • Business administration
  • Microsoft Office experience
  • Workflow management

Certification

  • 03/07, NRCMA
  • 10/24, Kansas State Board Of Pharmacy
  • 07/24, Kansas Notary Public

Timeline

Supervisor General Management

OptumRx
11.2010 - 02.2025

Medical Assistant

Heartland Family Health Care
05.2007 - 05.2008

Associate of Occupational Studies - X-Ray Medical Technician

Heritage College

GED -

Johnson County Community College

Similar Profiles

CREATE PROFILE