KRYSTAL MAY
Mendenhall
Summary
Compassionate Phlebotomist experienced in venipuncture and specimen collection, ensuring patient comfort and clarity during procedures. Enhanced patient care through effective communication and teamwork, adhering to strict safety protocols and HIPAA regulations to foster a secure environment. Demonstrated exceptional time management and adaptability, contributing to streamlined laboratory operations and high-quality service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist
Magee General Hospital
Magee
12.2025 - Current
- Collected blood samples from patients with precision and care, ensuring adherence to safety protocols and regulatory standards.
- Collaborated with healthcare professionals to provide exceptional patient care and support during the blood draw process.
- Utilized advanced venipuncture techniques to minimize discomfort and enhance the overall patient experience.
- Educated patients on the blood donation process and addressed any questions or concerns to promote a positive experience.
- Adhered to infection control policies and guidelines, contributing to a safe environment for both patients and staff.
- Coordinated with laboratory personnel to ensure timely delivery of samples for testing and analysis.
- Demonstrated compassion and empathy in patient interactions, fostering a trusting relationship and encouraging repeat donations.
- Ensured compliance with HIPAA regulations to maintain patient confidentiality and data security.
Home Baker/Candy Maker
SELF-EMPLOYED
01.2010 - Current
- Crafted a diverse range of baked goods and candles, ensuring high standards of taste and presentation.
- Refined recipes to elevate flavor profiles and enhance presentation.
- Utilized baking and candy-making equipment efficiently to enhance production speed.
- Performed quality control checks on finished products to maintain consistency and ensure customer satisfaction.
- Developed seasonal product lines to drive sales during peak periods.
- Designed product displays to attract customers and increase sales.
- Responded promptly to customer inquiries and resolved issues to enhance satisfaction.
Unit Clerk
MILLCREEK REHABILITATION
Magee
04.2024 - 05.2025
- Obtained and recorded vitals. Assisted nursing staff with daily duties. Documented and charted patient progress or changes.
- Maintained accurate patient records and ensured timely updates of health information were recorded in paper charts.
- Conducted regular audits of patient files to ensure compliance with documentation standards.
- Monitored and maintained confidentiality of patient records in compliance with HIPAA regulations.
- Responded to emergency situations by following established protocols to maintain patient safety.
- Handled phone inquiries and directed calls to appropriate staff, facilitating efficient communication and enhancing patient support within the facility.
Field Office Manager
L. E. Belle Pipeline
Prestonsburg
02.2020 - 09.2021
- Implemented safety protocols and procedures to minimize workplace hazards and enhance employee well-being.
- Conducted regular safety meetings to promote a culture of safety and awareness among staff.
- Actively participated in safety committees to promote a proactive approach to workplace safety.
- Reviewed and updated safety policies to ensure compliance with current regulations and best practices.
- Collaborated with team members to address safety concerns and streamline workflows on-site.
- Participated in continuous improvement initiatives to enhance safety performance across projects.
- Coordinated communication efforts for clearance of excavation sites, improving operational efficiency.
- Managed employee attendance records to ensure compliance with safety regulations.
Education
Phlebotomy - Non-Degree Program -
COASTAL MEDICAL TRAINING INSTITUTE
OSHA 10 Certified - Non-Degree Program -
OSHA
CNA - Non-Degree Program -
Copiah Lincoln Community College
GED - High School Diploma -
MENDENHALL HIGH SCHOOL
Skills
- Venipuncture
- Infection Control
- Blood sample labeling
- Blood centrifugation
- Patient Care
- Safety Protocols
- HIPAA Compliance
- Patient Interaction
- Attention to Detail
- Teamwork
- Communication
- Empathy in Care
- Data Entry
- Many Clerical Skill
- Customer Service
- Troubleshooting
- Sympathizing With Special Needs Patients to Help Them Understand
- Various Computer Skills
- Adapt to New Environments Fast and Efficient
- Seff Start and Fast Learner
Certification
- CPR Certification
- OSHA 10 Certified
- CNA Certified
- Phlebotomist Certified
Timeline
Phlebotomist
Magee General Hospital
12.2025 - Current
Unit Clerk
MILLCREEK REHABILITATION
04.2024 - 05.2025
Field Office Manager
L. E. Belle Pipeline
02.2020 - 09.2021
Home Baker/Candy Maker
SELF-EMPLOYED
01.2010 - Current
Phlebotomy - Non-Degree Program -
COASTAL MEDICAL TRAINING INSTITUTE
OSHA 10 Certified - Non-Degree Program -
OSHA
CNA - Non-Degree Program -
Copiah Lincoln Community College
GED - High School Diploma -
MENDENHALL HIGH SCHOOL