Krystal Nava
Ontario
Summary
Loan signing agent with specialization in notarizing loan documents and verifying borrower identities. Proven expertise in ensuring compliance with state regulations and facilitating complex real estate and financial signing packages. Recognized for meticulous attention to detail and effective communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Loan Signing Agent
Self-Employed
San Bernardino/Riverside county
01.2013 - Current
- Notarized loan documents, verified borrower identity, ensured accurate completion of signing packages to facilitate smooth loan transactions.
- Coordinated with lenders and clients to schedule signing appointments, enhancing overall client experience.
- Ensured compliance with state regulations during the notarization process.
- Reviewed legal documents for accuracy and completeness prior to signing.
- Reviewed and verified borrower identification documents according to state requirements.
- Inspected loan packages for completeness prior to closing transactions.
- Maintained confidentiality of client information, safeguarding sensitive data throughout the notarization process.
Associate
Pack N Mail
Rialto
01.2022 - 06.2023
- Processed customer utility bill payments (SoCal Edison, SoCal Gas).
- Sent international wire transfers and ensured accurate documentation.
- Handled cashier duties, including cash, card payments, and register balancing.
- Created money orders and verified customer identification.
- Managed mailbox rentals, renewals, and customer communication.
- Sorted and distributed daily mail for rental boxes.
- Provided customer service and assisted with packaging and mailing services.
Packer / Slam Operator
Amazon
San Bernardino
01.2014 - 01.2017
- Picked, packed, and prepared daily orders, ensuring accuracy and speed to meet customer expectations.
- Inspected shipments to uphold quality assurance standards, contributing to overall product integrity.
- Operated pallet jacks and material-handling equipment.
- Ensured proper labeling and address accuracy for outgoing packages, reducing misdeliveries.
- Reported equipment issues to maintenance team for timely repairs.
Bartender
Benihana
City of Industry
01.2012 - 01.2014
- Increased bar revenue by developing and promoting featured cocktails.
- Provided exceptional customer service in high-pressure situations to enhance guest experience.
- Maintained cleanliness and organization of bar area during peak hours to support efficiency and customer satisfaction.
- Coordinated bar setup, inventory management, cash drawer reconciliation, and shift transitions to ensure smooth operations.
- Applied alcohol-awareness procedures to maintain guest safety.
Supervisor
Motherhood Maternity
Victorville
01.2008 - 01.2012
- Led daily store operations, ensuring team performance aligned with business objectives.
- Resolved customer issues and adapted policies to meet changing needs.
- Interviewed, hired, trained, and coached employees.
- Created staffing schedules and adjusted assignments to optimize coverage during peak hours.
- Met quarterly sales goals and improved customer retention.
- Prepared quarterly sales reports, ensuring accuracy in cash-handling procedures to support financial integrity.
Education
High School Diploma -
Silverado High School
Victorville, CA01-2006
Skills
- Loan Signing & Notarization
- Closing Disclosures
- Document Verification & Accuracy
- Customer Service & Issue Resolution
- Office Operations & Clerical Support
- Cash Handling & Transaction Processing
- Microsoft Excel, Outlook, Word
- 10-Key by Touch
- Time Management
Certification
Notary Public, National Notary Association, 01/01/17, 09/01/25
References
Available upon request.
Languages
- Spanish
- English
Timeline
Associate
Pack N Mail
01.2022 - 06.2023
Packer / Slam Operator
Amazon
01.2014 - 01.2017
Loan Signing Agent
Self-Employed
01.2013 - Current
Bartender
Benihana
01.2012 - 01.2014
Supervisor
Motherhood Maternity
01.2008 - 01.2012
High School Diploma -
Silverado High School