Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Nichols

Arlington,TX

Summary

Results-driven customer service representative with extensive experience in fulfilling company objectives through organized methodologies. Capable of performing well in fast-paced environments and embracing new challenges to strengthen brand identity. Focused on achieving high levels of customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Production Associate

Salcomp
Arlington Tx
09.2025 - Current
  • Monitored quality control processes to ensure product standards met specifications.
  • Collaborated with team members to streamline assembly line workflows.
  • Used hand and power tools to perform operational and routine tasks.
  • Assisted in the preparation of production orders, ensuring accuracy and efficiency.

Coordinator Of Member Engagement

Signify Health
Arlington , Tx
01.2024 - 02.2025
  • Conducted outbound calls to schedule in-home health evaluations efficiently.
  • Maintained accurate records of member interactions to support data-driven decisions.
  • Facilitated member engagement initiatives to enhance community involvement and satisfaction.

Billing Representative

Charter Communnications
Irving, Tx
06.2022 - 12.2023
  • Reviewed and processed customer invoices, credits, and payments accurately.
  • Maintained detailed records of billing information in the company's database.
  • Performed data entry to update customer accounts with payment details.
  • Assisted customers with inquiries regarding their bills and payment options.

K-N Automotive

Material Handler / Receiver Clerk
Grand Prairie
12.2020 - 05.2022

•Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders

•Completed necessary paperwork including packing slips, bills of lading, receiving reports Palletized boxes to increase movement and shipment efficiency.

• Used scanners to track parcel information, condition or receipt.

Production Associate

Hello Fresh
Grand Prairie, TX
03.2020 - 08.2020
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.

* Reviewed packing slips and other documentation to properly box requested items

• Accomplished production goals by working with speed and accuracy.

Retail Worker

Twins , Parks Mall
Arlington , Tx
02.2019 - 07.2019
  • Greeted customers, identified their needs and provided assistance with product selection
  • Operated cash register to process payments from customers accurately and efficiently
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.

Education

High School Diploma -

James Bowie High School
Arlington , Tx
06.2019

Skills

  • Payment processing and data entry
  • Outbound and inbound
  • Training on product knowledge
  • Listening skills with problem resolution
  • Proficient typing and multi-tasking abilities
  • Client retention techniques
  • Expertise in billing systems

Timeline

Production Associate

Salcomp
09.2025 - Current

Coordinator Of Member Engagement

Signify Health
01.2024 - 02.2025

Billing Representative

Charter Communnications
06.2022 - 12.2023

K-N Automotive

Material Handler / Receiver Clerk
12.2020 - 05.2022

Production Associate

Hello Fresh
03.2020 - 08.2020

Retail Worker

Twins , Parks Mall
02.2019 - 07.2019

High School Diploma -

James Bowie High School