Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krystal Peña-Quintanilla

Edinburg

Summary

Results-driven Regional Director with expertise in staff training, development, and management. Proven ability to enhance operational efficiency and drive revenue growth through strategic planning and relationship building.

Overview

25
25
years of professional experience

Work History

Regional Director of STX

Optimal Wireless LLC
Edinburg, TX
07.2013 - 01.2026
  • Analyzed market trends to identify opportunities for expansion and competitive positioning.
  • Established key performance indicators to monitor team effectiveness and drive accountability.
  • Facilitated training programs to enhance staff skills and improve overall productivity across regions.
  • Collaborated with senior leadership to align regional objectives with corporate goals and initiatives.
  • Spearheaded budget management efforts, ensuring resource allocation aligned with strategic priorities.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Implemented robust performance management systems to identify areas for improvement and support employee development.

Area Sales Manager

Gratis Cellular Inc
Edinburg, TX
04.2007 - 07.2013
  • Developed and implemented sales strategies to enhance market penetration and increase revenue.
  • Led cross-functional teams to execute promotional campaigns and drive customer engagement.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Mentored and trained sales representatives, fostering professional development and improving team performance.

Multi Store Manager

Super Circle 7 Food Stores
Rio Grande City, TX
06.2001 - 08.2006
  • Conducted regular performance evaluations, providing constructive feedback to enhance employee productivity and morale.
  • Managed budget allocations for each store, ensuring efficient resource utilization and financial accountability.
  • Streamlined inventory management processes for improved efficiency and reduced stock discrepancies.
  • Managed budgets, financial reporting, and forecasting for multiple stores, ensuring cost-effective operations and sustained revenue growth.

Education

Associate of Arts - Criminal Justice

University of Phoenix
Tempe, AZ
05-2010

Skills

  • Client relationships
  • Staff training, development, and management
  • Time management
  • Relationship building
  • Self discipline
  • Communication

Languages

Spanish
Native or Bilingual

Timeline

Regional Director of STX

Optimal Wireless LLC
07.2013 - 01.2026

Area Sales Manager

Gratis Cellular Inc
04.2007 - 07.2013

Multi Store Manager

Super Circle 7 Food Stores
06.2001 - 08.2006

Associate of Arts - Criminal Justice

University of Phoenix