Krystal Rottet
Crump,TN
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability to customers. Love helping others. Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as forklifts to transport materials and assist production teams. Reliable employee seeking customer care position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
General Production
Tri Matic Springs
Savannah , Tennessee
04.2019 - 04.2020
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs. If something broke or didn't work correctly we had a specific person to call for for help.
- Boxed final production to prepare for shipment same day or the next day.
- Made phone calls to other companies to set up a pick up time for final products
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
General Manager in Training
Hardees
Savannah , Tennessee
11.2016 - 03.2019
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Led business planning, developed market strategy and established direct procurement of products from certain vendors.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Eased team transitions and new employee orientation through effective training and development.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Drafted invoices for completed work days.
- Trained new employees on proper protocols and customer service standards.
Cashier
Hardees
Savannah , TN
12.2014 - 12.2015
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Collected and authorized payments of guests.
- Reviewed weekly sales ads and monitored price changes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Completed inventory counts and ordered merchandise.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Logansport High School
Logansport, IN05.2006
Skills
- Forklift Operation
- Machinery operation
- Material loading and unloading
- Assembly protocols
- OSHA guidelines
- Work order review
- Basic Math
- Quality assurance
Timeline
General Production
Tri Matic Springs
04.2019 - 04.2020
General Manager in Training
Hardees
11.2016 - 03.2019
Cashier
Hardees
12.2014 - 12.2015
High School Diploma -
Logansport High School