Shannon Kelly
Jasper,AL
Summary
Detail-oriented and dependable worker accustomed to working long hours in a fast-paced work environment while able to multi-task and adapt easily to changes. Punctual, reliable and hardworking individual seeking out opportunities to go above and beyond to support team members while improving my abilities in the work environment.
Experienced General Production Worker with background in diverse manufacturing settings. Strengths include assembly line efficiency, quality control, and safety compliance. Demonstrated skills in machinery operation and maintenance with a knack for identifying process improvement opportunities. Previous work resulted in improved production efficiency and reduction of waste.
Overview
14
14
years of professional experience
Work History
General Production
Whirlpool Corporation
Cleveland , TN
03.2021 - 01.2025
- Assisted with the assembly of parts and components according to established procedures.
- Trained new employees on proper use of machinery and equipment.
- Performed quality control checks on all finished products.
- Maintained high standards of cleanliness throughout the facility.
- Troubleshot minor operational issues quickly and effectively.
- Utilized various hand tools such as power tools, screwdrivers, and pliers safely and correctly.
- Maintained a clean and organized work area, ensuring adherence to safety regulations.
- Identified areas where improvement is needed and suggested solutions.
- Reported any irregularities or issues regarding product quality to supervisors immediately.
- Participated in continuous improvement initiatives such as 5S programs.
- Inspected finished products for defects or discrepancies before packaging for shipment.
- Monitored product quality throughout production process.
- Attended regular training sessions to increase machine operating skills.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Sorted product components on work tables to maintain maximum organization and productivity.
Medical Assistant
Apple Medical Centers
Chattanooga, TN
04.2018 - 02.2021
- Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices
- Cleaned, prepared, and maintained examinations rooms and treatment areas
- Assisted physicians with examinations, procedures and preparation of patients
- Interviewed patients to obtain medical information and document vital signs
- Recognized on multiple occasions for efficiently handling administrative duties, including answering phones, scheduling appointments, maintaining medical records and processing patients
- Prepared and maintained all supplies in exam rooms by distributing and managing inventory
- Sterilized and positioned instruments and equipment for examinations and procedures
- Administered injections and medications, dressed wounds, and collected lab specimens for tests
- Supervised fitness floor and assisted members with using safe and effective exercise forms
- Demonstrated therapy techniques and activities to patients to help them understand the expectations
- Accompanied fellow staff members to various patient recruitment events and demonstrated rehabilitation procedures
Department Head
McDonald's
Charleston, TN
04.2011 - 07.2016
- Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies
- Managed and assembled marketing displays to promote sales
- Inspected department daily to verify team conformance with policies and expectations
- Supervised day-to-day employee activities and People Department functions, including setting assignments and coordinating schedules
- Trained employees to improve their knowledge bases, increase team value and leadership potential
- Administered policies in areas such as human resources, compliance, safety, and quality assurance
- Supervised hourly personnel, providing work direction and reviewing work processes
- Tracked labor, sales, inventory and managed operations to maximize returns
- Coordinated work hand offs and schedules with other Shift Managers
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale
- Interviewed, hired and scheduled all employees work hours
- Unloaded weekly supply trucks and managed inventory
Education
Clinical Hours Completed -
Chattanooga Skin and Cancer
Chattanooga, TN06.2017
Certified Clinical Medical Assistant -
Academy of Allied Health Careers
Chattanooga, TN06.2017
Medical Administrative Assistant/Electronic Health Records -
Academy of Allied Health Careers
Chattanooga, TN02.2017
Billing and Coding Specialist -
Academy of Allied Health Careers
Chattanooga, TN12.2016
Shift Management -
Introduction to Management
Knoxville, TN01.2014
High School Diploma -
Walker Valley High School
Charleston, TN05.2012
Skills
- Hand tool proficiency
- Assembly line experience
- Quality inspections
- Product packaging
- Machine operation
- Workplace safety
- Vital signs acquisition
- Patient assessments
- Administrative support
- Medical procedures
- Documentation
- Record keeping
- HIPAA compliance
- Inventory management
- Office support
- Patient support
- Treatment room preparation
- Rehabilitation therapy
- Employee scheduling
- Hiring
- Training
- Daily operation reporting
- Operations oversight
- Facility management
Timeline
General Production
Whirlpool Corporation
03.2021 - 01.2025
Medical Assistant
Apple Medical Centers
04.2018 - 02.2021
Department Head
McDonald's
04.2011 - 07.2016
Clinical Hours Completed -
Chattanooga Skin and Cancer
Certified Clinical Medical Assistant -
Academy of Allied Health Careers
Medical Administrative Assistant/Electronic Health Records -
Academy of Allied Health Careers
Billing and Coding Specialist -
Academy of Allied Health Careers
Shift Management -
Introduction to Management
High School Diploma -
Walker Valley High School
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