Krystal Saldivar
Fort Worth,TX
Summary
A recent graduate who is enthusiastic about the animal care profession and ready to gain hands-on experience. Successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management, and relationship-building. Calm in crises with skills to reassure owners and provide urgent care.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Home Depot Inc
Fort Worth, Texas
07.2020 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Animal Science, Pre-Vet
Tarleton State University
Stephenville, TX12-2023
Associate of Science -
Tarrant County College District
Fort Worth, TX06-2023
Associate of Arts -
Tarrant County College District
Fort Worth, TX06-2020
High School Diploma -
Tarrant County Collegiate High School
Fort Worth, TX06-2020
Skills
- Public Speaking
- Time Management
- Team Building
- Flexible and Adaptable
- Networking
- Collaboration
- Fluent in [English and Spanish]
- Active Listening
- Analytical and Critical Thinking
- Written Communication
- Complaint Resolution
- Call Management
- Customer Service
- Order Processing
Timeline
Customer Service Representative
The Home Depot Inc
07.2020 - Current
Bachelor of Science - Animal Science, Pre-Vet
Tarleton State University
Associate of Science -
Tarrant County College District
Associate of Arts -
Tarrant County College District
High School Diploma -
Tarrant County Collegiate High School
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