Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krystal Sigala-Perez

La Vista,Nebraska

Summary

Dynamic professional with a strong background in customer service and sales, honed at Walmart as an Online Personal Shopper. Demonstrated patience and empathy while enhancing the shopping experience and streamlining order processes. Proven ability to collaborate effectively, ensuring timely product availability and fostering a positive team environment.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
Omaha, NE
02.2024 - Current
  • Assisted customers in selecting products based on preferences and dietary needs.
  • Streamlined online order processes to enhance customer shopping experience.
  • Collaborated with team members to ensure timely product availability and delivery.
  • Utilized inventory management systems to track stock levels and reorder items effectively.

Chef

Panda Express Restaurant
Omaha, NE
02.2023 - 02.2024
  • Prepared dishes following standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen area to ensure food safety compliance.
  • Assisted in training new staff on kitchen operations and safety protocols.
  • Collaborated with team members to streamline food preparation processes for efficiency.

Manager

Forever 21
Omaha, NE
01.2022 - 02.2023
  • Led team in achieving sales targets through effective staff training and coaching.
  • Developed and implemented visual merchandising strategies to enhance customer experience.
  • Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
  • Fostered a positive team environment, enhancing employee engagement and performance levels.

Server

Cheddars Scratch Kitchen
Omaha, NE
11.2020 - 07.2021
  • Provided exceptional customer service, ensuring guest satisfaction and addressing concerns promptly.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders during peak hours.
  • Trained new servers on menu items, service standards, and operational procedures to improve team efficiency.

Education

High School Diploma -

Ralston High School
Omaha, NE
05.2023

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Online Personal Shopper

Walmart
02.2024 - Current

Chef

Panda Express Restaurant
02.2023 - 02.2024

Manager

Forever 21
01.2022 - 02.2023

Server

Cheddars Scratch Kitchen
11.2020 - 07.2021

High School Diploma -

Ralston High School