Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Sinclair

Rialto,CA

Summary

Very hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Also, very Proactive Warehouse Associate recognized for multiple years of hands-on experience in shipping and receiving freight and picking and pulling stock.

Overview

8
8
years of professional experience

Work History

Print & Customer Service Advisor

Office Depot Inc
Rancho Cucamonga, CA
03.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Caretaker

IHSS
Rialto, CA
03.2014 - 05.2018
  • Scheduled and accompanied clients to medical appointments.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns.
  • Answered client telephone calls promptly to avoid on-hold wait times.
  • Responded to client's requests.
  • Provided primary client support

Assistant Store Manager

Farmer Boys
Fontana, CA
04.2015 - 12.2017
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Schedules
  • Hosting Interviews

Education

No Degree -

Riverside City College
Riverside, CA

High School Diploma -

Wilmer Amina Carter High School
Rialto, CA
06.2008

Skills

  • Warehouse Logistics
  • Order Picking and Processing
  • Labeling and Boxing
  • Shipping and Receiving
  • Customer service
  • Management

Timeline

Print & Customer Service Advisor

Office Depot Inc
03.2021 - Current

Assistant Store Manager

Farmer Boys
04.2015 - 12.2017

Caretaker

IHSS
03.2014 - 05.2018

No Degree -

Riverside City College

High School Diploma -

Wilmer Amina Carter High School

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Krystal Sinclair