Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Smith

Lake,FL

Summary

Dynamic sales professional driven to exceed sales goals through persuasive communication and client relationship management. Skilled in cross selling strategies and analytical problem resolution, I excel in delivering exceptional customer experiences while maintaining compliance and documentation standards.

Overview

10
10
years of professional experience

Work History

Showroom Manager

City Furniture
09.2020 - Current
  • Guide customers through furniture and design selections tailoring recommendations to individual needs and budgets.
  • Consistently achieve and exceed monthly sales goals by promoting financing options, warranties, and package deals.
  • Provide excellent customer service by addressing concerns, resolving issues, and ensuring a smooth delivery process.
  • Maintain product knowledge and compliance with company policies to deliver accurate information and build customer trust.

Rental Sales Manager

Sixt Rent A Car
04.2017 - 08.2020
  • Delivered professional customer service by assisting domestic and international clients with rental reservations, upgrades, and contract.
  • Consistently exceeded sales goals through effective upselling of premium vehicles, protection plans, and loyalty programs.
  • Resolved billing issues and customer concerns promptly, ensuring satisfaction and repeat.
  • Maintain compliance with company policies, rental agreements, and insurance requirements.

Team Lead

Teleperformance (Sprint)
05.2015 - 04.2017
  • Delivered personalized customer service while selling mobile phones, plans, and accessories to meet customer needs.
  • Consistently exceeded monthly sales goals by promoting value added services an upgrades.
  • Delivered clear product education and technical support, building long term customer relationships.
  • Processed contracts, transactions, an account setups accurately in compliance with company standards.

Education

Associate of Arts - Marketing

Palm Beach State College
Lake Worth, FL
06-2020

Skills

  • Interpersonal
  • Client Retention
  • Time Management
  • Problem solving
  • Multitasking
  • Excellent communication
  • Active listening
  • Client rapport

Timeline

Showroom Manager

City Furniture
09.2020 - Current

Rental Sales Manager

Sixt Rent A Car
04.2017 - 08.2020

Team Lead

Teleperformance (Sprint)
05.2015 - 04.2017

Associate of Arts - Marketing

Palm Beach State College

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