Krystal Stanley
Belleville,IL
Summary
Personable Medical Assistant bringing 6 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
7
7
years of professional experience
Work History
Registered Medical Assistant
Southern Illinois Healthcare Foundation
Centreville , IL
03.2019 - 11.2023
- Performed patient assessments, including vital signs and medical history documentation.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Processed prescription refills in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Maintained clinical records according to HIPAA regulations.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Managed daily data entry into electronic health record systems.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant/Office Manager
Family Healthcare Urgent Care
Collinsville , IL
06.2016 - 01.2017
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Associate of Applied Science - Medical Assistant With Office Management
Vatterott College - Fairview Heights
Fairview Heights, IL11-2016
High School Diploma -
East St. Louis Sr. High
East St Louis 05-2010
Skills
- Privacy and confidentiality
- Medical terminology proficiency
- Patient Care Coordination
- Medication Administration
- Medical Terminology
- Patient Assessments
- Immunization Administration
- Patient Scheduling
- HIPAA Compliance
- Insurance Verification
- Clinical Documentation
Volunteer work -Touchette Regional Bicycle Food Mission
Distribute food and toiletries to surrounding community while riding bikes.
Timeline
Registered Medical Assistant
Southern Illinois Healthcare Foundation
03.2019 - 11.2023
Medical Assistant/Office Manager
Family Healthcare Urgent Care
06.2016 - 01.2017
Associate of Applied Science - Medical Assistant With Office Management
Vatterott College - Fairview Heights
High School Diploma -
East St. Louis Sr. High
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