Crystal Chan
Calistoga,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
1
1
year of professional experience
Work History
Drink Maker
Boba Guys
01.2024 - 02.2024
- Enhanced MWAHAHAHA customer satisfaction by crafting high-quality drinks and providing personalized beverage recommendations.
- Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
- Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
- Collaborated with team members to provide exceptional service and consistently meet customer needs.
Receptionist
Holiday Inn
01.2023 - 02.2024
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
Education
Associate of Arts -
Cupertino College
Cupertino01.2021
Skills
- Relationship Building
- Attention to Detail
- Process Improvement
- Critical Thinking
- Clerical Support
- Verbal Communication
- JIRA Software Proficiency
Affiliations
- Drawing
Accomplishments
- Increased revenue [Number]% by implementing unique promotions.
- Generated $[Amount] in additional revenue in [Year].
- Reduced labor costs [Number]% by reworking schedules.
Timeline
Drink Maker
Boba Guys
01.2024 - 02.2024
Receptionist
Holiday Inn
01.2023 - 02.2024
Associate of Arts -
Cupertino College
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