Krystal Vazquez

Queens,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Service Desk / Pro Desk

Home Depot

South Ozone Park, NY

09.2023 - Current

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.

Cashier /Order Fulfillment Associate

Target

Bridgeport, Connecticut

12.2020 - 08.2023

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier

Century 21 Dept Stores

Rego Park, New York

10.2018 - 03.2020

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.

Education

Some College (No Degree) - General Studies

Norwalk Community College

Norwalk, CT

07-2027

High School Diploma -

Suffolk County Community College

Selden, NY

07-2021

Skills

Data Entry
Friendly, Positive Attitude
Self-Directed
Verbal Communication
Customer Relations
FLUENT IN [Spanish]
Returns processing
Drawer balancing

Guest inquiries
Refunds and exchanges
Cleaning and sanitizing
Credit and cash transactions
Ordering and stocking
POS system operations
Cash handling expertise
Customer service excellence

Timeline