Timia Gregory
Columbus,US
Summary
Communications Liaison with a comprehensive background in healthcare, retail, and corporate sectors, adept at managing high-volume inquiries and maintaining precise records. Skilled in data entry, financial analysis, and customer service, leveraging these abilities to enhance operational efficiency and customer satisfaction. Enthusiastically seeks to apply advanced communication and problem-solving skills in a dynamic environment to drive innovative solutions and streamline processes.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
PRO DESK ASSOCIATE
Home Depot
Columbus, OH
04.2025 - Current
- Manage inquiries for contractors, ensuring efficient service and seamless coordination.
- Process orders and schedule deliveries, maintaining organized records for optimal operations.
- Handle multi-line systems and communications, providing detailed and welcoming service.
- Utilize internal systems to track inventory and manage accounts, enhancing transaction accuracy.
- Collaborate with leadership to support operations, exceeding service expectations through teamwork.
COMMUNICATIONS LIAISON
Ohio Health
Columbus, Oh
11.2024 - 04.2025
- Acted as the first point of contact for patients, staff, and visitors, ensuring professional and welcoming communication at all times.
- Managed a high volume of phone calls and in-person inquiries, directing individuals to appropriate departments and resolving concerns effectively.
- Maintained accurate records and documentation, demonstrating attention to detail and confidentiality.
- Provided support for front desk operations, helping to ensure a smooth and organized environment.
- Utilized strong interpersonal skills to assist diverse individuals with empathy and discretion.
- Streamlined appointment scheduling, reducing wait times for patients and enhancing satisfaction with care services.
STEP IT UP INTERN
Sheetz
Columbus, Oh
04.2024 - 04.2025
- Assisted the corporate finance team with data entry, reconciliations, and maintaining accurate financial records.
- Supported budget tracking and expense reporting, ensuring compliance with company policies.
- Conducted basic financial analysis to identify trends and present insights to management.
- Collaborated with cross-functional teams to evaluate the financial impact of operational decisions.
- Developed foundational knowledge of corporate finance practices while strengthening analytical skills.
- Supported retail operations when needed, assisting with customer service, merchandising, and store organization.
- Gained experience balancing corporate responsibilities with frontline retail support in a fast-paced environment.
Education
HIGH SCHOOL DIPLOMA -
Harvest Preparatory School
Columbus, Oh 08.2020 - 05.2024
Skills
- Customer Service
- Communication Skills
- Problem Solving
- Organization
- Data Entry
- Inventory Management
- Financial Analysis
- Budget Tracking
- Microsoft Excel
Timeline
PRO DESK ASSOCIATE
Home Depot
04.2025 - Current
COMMUNICATIONS LIAISON
Ohio Health
11.2024 - 04.2025
STEP IT UP INTERN
Sheetz
04.2024 - 04.2025
HIGH SCHOOL DIPLOMA -
Harvest Preparatory School
08.2020 - 05.2024