Krystal Wilson
Arcadia,OK
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, problem-solving, and adaptability. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Territory Manager
Kate Farms
Oklahoma City, OK
07.2024 - Current
- Developed an in-depth knowledge of Kate Farms products and services.
- Manage existing customers & acquire new customers in assigned territory.
- Drive demand for Kate Farms products by gaining exposure to HCPs & driving brand preference, attaining hospital formulary approvals, driving prescriptions & discharge orders, partnership development.
- Consistently exceeded sales performance goals, achieving or surpassing 100% of plan in 4 out of 5 quarters and maintaining an annual average of 99% to plan.
- Ongoing product training through in-services and support to customers.
- Effectively manage territory and time to achieve call plan objectives and maximize customer engagement.
Digestive Health Account Manager – NICU Specialist
Avanos
Oklahoma City, OK
03.2024 - 07.2024
- Manage NICU and pediatric accounts, focusing on digestive health and enteral feeding solutions.
- Deliver hands-on product education and training to nurses and clinicians in neonatal and pediatric ICUs.
- Collaborate with Strategic and Corporate Accounts to develop and implement contract and price negotiations with desired outcomes of obtaining committed business.
- Work with customers to drive GPO and contract compliance.
- Utilize Salesforce and Power BI to manage and analyze sales data, identify growth opportunities, and optimize territory management.
- Maintain trusted relationships with clinical decision-makers across high-acuity settings.
Clinical Liaison
Aveanna Healthcare
Oklahoma City, OK
01.2021 - 03.2024
- Served as a liaison between hospitals and home-care services to ensure seamless patient discharge and enteral feeding setup.
- Educated parents of cardiac infants and medically complex patients on home enteral pump use and tube-feeding safety.
- Conduct annual enteral feeding pump checkoff for other clinical liaisons in the territory and clinical liaison support.
- Provide continued customer service by responding to patient questions and concerns.
- Maintain excellent rapport with referral sources/discharge planners by continued communication, follow-up and strong relationships/trust.
- Consistently exceeded or met 100% sales goals month to month.
- Ranked #1 in revenue out of 52 sales reps.
- Awarded Most Valuable Player of Sales Team in the Region 2023.
Nutrition Program Manager
OptionOne Pharmacy
Oklahoma City, OK
12.2018 - 01.2021
- Directed enteral therapy nutrition program for pediatric and adult patients; achieved 17% profit growth in one year.
- Oversee, manage and provide performance feedback of the Enteral Care Coordinators.
- Coordinate with Acute Sales to attend business development meeting with providers.
- Develop and maintain an excellent rapport with referral sources by providing high quality care to our clients and patients.
- Delivered ongoing education on Enteral on-call protocol, clinical nutrition, reimbursement and formulary compliance.
Clinical Dietitian
The Children’s Hospital at OU Medical Center
OKC, OK
09.2009 - 05.2019
- Provided advanced medical nutrition therapy for pediatric cardiac and critical-care patients.
- Partnered with physicians and multidisciplinary teams to optimize nutrition for high-acuity patients.
- Educated new dietitians and residents; co-developed feeding protocols and research initiatives.
- Sodexo Healthcare
Clinical Dietitian
Delray Medical Center
Delray Beach, FL
07.2005 - 09.2009
- Provide nutrition assessments and care plans for patients of various ages and disease states.
- Responsible for neurological ICU, adult/pediatric trauma ICU and trauma step-down unit.
- Maintain close interaction and provide nutritional recommendations to physicians and the multi-disciplinary team.
- Fulfilled leadership role and assumed role of Clinical Nutrition Manager in her absence.
- Sodexo Healthcare
Reserved Dietitian
Sodexo
Tampa
05.2005 - 07.2005
- Worked as a clinical dietitian through various Sodexo accounts.
- Learned the importance of good organizational skills, flexibility and establishing rapport with the healthcare team.
Education
Bachelor of Science - Nutritional Sciences/Dietetics
The University of Oklahoma Health Sciences Center
OKC, OK05.2005
Skills
- Effective communication
- Problem solving
- Time management
- Trust building
- Adaptability
- Clinical education
- Pediatric nutrition expertise
- Territory management
- Cross-functional collaboration
- Customer relationship management
- Data analysis
Certification
- Registered and Licensed Dietitian, 2005-Present
- Board Certified Specialist in Pediatrics, 2012-2023
- Certified Nutrition Support Dietitian, 2007-2012
Timeline
Territory Manager
Kate Farms
07.2024 - Current
Digestive Health Account Manager – NICU Specialist
Avanos
03.2024 - 07.2024
Clinical Liaison
Aveanna Healthcare
01.2021 - 03.2024
Nutrition Program Manager
OptionOne Pharmacy
12.2018 - 01.2021
Clinical Dietitian
The Children’s Hospital at OU Medical Center
09.2009 - 05.2019
Clinical Dietitian
Delray Medical Center
07.2005 - 09.2009
Reserved Dietitian
Sodexo
05.2005 - 07.2005
Bachelor of Science - Nutritional Sciences/Dietetics
The University of Oklahoma Health Sciences Center