Krystal Heasley
Wesley Chapel,FL
Summary
Knowledgeable Public Relations bringing 10 years of experience. Maintains calm, collected and analytical mindset in high-pressure situations. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
7
7
years of professional experience
Work History
Public Relations Advisor
United States Air Force
01.2022 - 02.2024
- Fostered strong relationships between 240 military personnel, their families and British national hosts.
- Acted as support point of contact between military leadership & incoming families to Europe to create solutions for easing the relocation process.
501(c)(3) Store Manager
United States Air Force
10.2019 - 11.2021
- Supervised day-to-day operations, set schedules, and handled Human Resource duties for 6 full-time employees and 20 volunteers.
- Implemented full cycle recruitment process, from sourcing to interviewing candidates.
- Thoroughly vetted candidates by checking their references and performing background checks.
- Improved customer satisfaction through staff training in customer service and product knowledge.
President of the McConnell’s Military Spouses Club
United States Air Force
01.2017 - 07.2019
- Elected as leader of 267-member club implementing strategic plans and overseeing daily operations.
- Made key decisions on clubs’ activities, supervised 6 committees, and oversaw $100,000 scholarship fund.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Led successful negotiations, resulting in Military Officer and Enlisted Spouse Club merger.
Education
Bachelor of Science - Human Resource Management And Development
Southwestern College
Winfield, KS05.2022
Skills
- Dependable and Responsible
- Coaching and Mentoring
- Excellent Communication
- Relationship Building
- Customer Relations
- Data Management
- Project Planning
- Troubleshooting
- Microsoft Office
- Self-Directed
Timeline
Public Relations Advisor
United States Air Force
01.2022 - 02.2024
501(c)(3) Store Manager
United States Air Force
10.2019 - 11.2021
President of the McConnell’s Military Spouses Club
United States Air Force
01.2017 - 07.2019
Bachelor of Science - Human Resource Management And Development
Southwestern College