KRYSTALIE ORTIZ
Woodbridge,NJ
Summary
Higher education professional specializing in diverse student populations. Proven track record in fostering student relationships to enhance success. Collaborates effectively with departments to optimize admissions processes and promote student excellence.
Overview
10
10
years of professional experience
Work History
ADMISSIONS COUNSELOR
NEW JERSEY CITY UNIVERSITY
Jersey City
09.2024 - Current
- Guided prospective readmit students through the admissions process after academic disruption.
- Collaborated with Academic Advising, Bursar, and Provost to eliminate barriers to re-enrollment.
- Evaluate readmit applications in accordance with university standards.
- Represent the university at college fairs, high schools, and community events to attract prospective students.
- Developed tour itineraries for prospective students and school groups as Campus Tour Coordinator.
- Revamped campus tours into a student-led experience, enhancing guest engagement with student life.
- Manager of student ambassadors, including hiring, payroll, scheduling, tour assignments, etc.
- Adjunct Professor
ADMISSIONS REPRESENTATIVE
LINCOLN TECHNICAL INSTITUTE
Iselin, NJ
09.2022 - 09.2024
- Exceeded expectations in first year with the campus, with: 112 starts, 48% start rate, and achieved 127% of my goal.
- Guided prospective students through admissions process by providing detailed program information for Practical Nursing, Medical Assistant, Patient Care Technician, Dental Assistant, and Information Technology.
- Handled incoming inquiries from prospective students through phone calls, emails, and text messages, ensuring timely responses and support.
- Conducted interviews to determine student eligibility.
- Collaborated with Financial Aid department to ensure successful packaging for enrolled students.
- Recorded and maintained accurate student data in Lead Squared and Salesforce to support admissions tracking.
ABA THERAPIST
INNOVATIVE THERAPY GROUP
Red Bank, NJ
03.2022 - 06.2022
- Facilitated small group instruction in classroom, promoting engagement and enhancing learning outcomes.
- Guided Special Education students in classroom to support individual learning needs.
- Built and nurtured positive relationships with students, parents, and colleagues to foster a supportive learning environment.
REGIONAL ADMISSIONS REPRESENTATIVE
LINCOLN TECHNICAL INSTITUTE
East Windsor, CT
09.2020 - 12.2021
- Managed territory operations for Capital Region New York.
- Cultivated relationships with high schools, counselors, and community organizations through strategic phone and email communication.
- Facilitated interviews with potential students and their families to assess eligibility and guide application processes.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
- Delivered comprehensive information to prospective students regarding Automotive, Collision Repair, Diesel, Welding, CNC Machining, Electrical, and HVAC/R programs.
- Participated in outreach activities such as career days and car shows.
PARAEDUCATOR
HARTFORD PUBLIC SCHOOLS
Hartford, CT
08.2019 - 06.2020
- Facilitated inclusive learning experiences for special education students in general education classrooms to promote integration.
- Instructed individual and small groups of students to reinforce understanding of material and skills introduced by the teacher.
- Adapted instructional methods and provided support through remote learning and home visits during global pandemic to ensure continued student engagement.
SPECIAL EDUCATION PARAPROFESSIONAL
PERTH AMBOY BOARD OF EDUCATION
Perth Amboy, NJ
05.2016 - 06.2019
- Assisted teachers in implementing Individualized Education Plans for students with special needs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Supported social skills development by modeling appropriate behaviors and facilitating peer interactions, contributing to a positive classroom environment.
- Maintained records of student progress, communicating key outcomes to parents and school personnel to enhance collaborative support.
- Administered assessments following teacher instructions.
- Facilitated home-school communication by sharing detailed information about student progress and school activities, fostering parental engagement.
- Assisted students with disabilities during bus transportation to ensure safety and comfort.
Education
MASTER OF ARTS - HIGHER EDUCATION ADMINISTRATION
William Paterson University
05-2025
BACHELOR OF SCIENCE - PSYCHOLOGY
Capella University
01-2022
ASSOCIATE'S - PSYCHOLOGY
Middlesex College
01-2015
Skills
- Admissions processes
- Student Recruiting
- Student Support Services
- Event coordination
- Data Collection
- Proficiency in Salesforce, LeadSquared, SLATE, PeopleSoft, Microsoft Office
- Teaching (K-12 and College Level)
- Staff management
- Public Presentations
- Teamwork and Collaboration
- Mindful Communication
Languages
Spanish
Professional
Timeline
ADMISSIONS COUNSELOR
NEW JERSEY CITY UNIVERSITY
09.2024 - Current
ADMISSIONS REPRESENTATIVE
LINCOLN TECHNICAL INSTITUTE
09.2022 - 09.2024
ABA THERAPIST
INNOVATIVE THERAPY GROUP
03.2022 - 06.2022
REGIONAL ADMISSIONS REPRESENTATIVE
LINCOLN TECHNICAL INSTITUTE
09.2020 - 12.2021
PARAEDUCATOR
HARTFORD PUBLIC SCHOOLS
08.2019 - 06.2020
SPECIAL EDUCATION PARAPROFESSIONAL
PERTH AMBOY BOARD OF EDUCATION
05.2016 - 06.2019
MASTER OF ARTS - HIGHER EDUCATION ADMINISTRATION
William Paterson University
BACHELOR OF SCIENCE - PSYCHOLOGY
Capella University
ASSOCIATE'S - PSYCHOLOGY
Middlesex College