Krystallyn Terry
Kansas City,MO
Summary
Goal-oriented and business-minded professional bringing comprehensive experience maintaining customer satisfaction and contributing to company success.
Overview
4
4
years of professional experience
Work History
Courseware Developer
Acellus
Kansas City, MO
04.2023 - 07.2024
- Developed language arts educational materials for middle school students
- Filmed instructional videos to assist students with understanding difficult concepts
- Created lesson manuals for numerous lessons
- Assessed underperforming lessons and implemented appropriate revisions
- Conducted training sessions for new team members
Assistant General Manager
Fritz's Restaurant
Kansas City, MO
05.2022 - 04.2023
- Managed day-to-day operations including scheduling shifts, ordering supplies, overseeing inventory levels, and ensuring compliance with health codes
- Remained positive and professional in stressful circumstances
- Trained kitchen staff on proper sanitation techniques, safe food handling procedures, menu items
- Delegated work to staff, setting priorities and goals
Assistant General Manager
Arby's
Topeka, KS
02.2020 - 05.2022
- Managed daily operations of store
- Assisted in recruitment and onboarding processes
- Ensured customer service and food safety standards were met or exceeded at all times
- Monitored labor costs, inventory, and profit and loss on a daily basis
- Handled customer complaints and inquiries, ensuring high levels of satisfaction
Education
Associate of Arts - Communications
Washburn University
Topeka, KS12-2022
Certificate of Legal Studies - National Technical Honors Society
Washburn Institute of Technology
Topeka05-2013
Skills
- Analytical Thinking
- Idea Development and Brainstorming
- Teamwork and Collaboration
- Professional and Courteous
- Work Planning and Prioritization
- Problem Resolution
References
References available upon request.
Timeline
Courseware Developer
Acellus
04.2023 - 07.2024
Assistant General Manager
Fritz's Restaurant
05.2022 - 04.2023
Assistant General Manager
Arby's
02.2020 - 05.2022
Associate of Arts - Communications
Washburn University
Certificate of Legal Studies - National Technical Honors Society
Washburn Institute of Technology
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