Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Krystal McClure

Summary

I love Loves, it is an amazing company. I am always wanting to better myself and expand my management experience. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Manager

Loves Truck Stop
05.2022 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reviewed shift reports to understand current numbers and trends.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

General Manager

Advance Auto Parts
05.2021 - 05.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Developed effective business plans to align strategic decisions with long-term objectives.

Store Manager

Family Dollar
05.2018 - 05.2021
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Diminished total loss by 10% by implementing effective operational improvements.
  • Unloading trucks and making sure all the product was accounted for.
  • Running a crew of 5 to 8 on a regular basis.
  • Doing billing summaries and making sure that all the numbers added up right with vendors. If they didn't I would have to talk to billing to resolve issues.
  • Stocking and setting schematics.
  • I brought the store for 17 in my district to the top 3 within the period of a year.
  • I love working with public and helping people.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive

Education

Business Administration And Management

Texarkana College
Texarkana, TX

High School Diploma -

Atlanta High School
Atlanta, TX
2006

Skills

  • Store opening and closing procedures
  • Store operations oversight
  • Employee supervision and motivation
  • Accurate cash handling
  • Operational budgeting
  • Program implementation
  • Risk management
  • Project management
  • Employee training
  • Retail inventory management
  • Shift checklists
  • Reliable
  • Sales professional
  • Staff training and development
  • Outstanding communication skills
  • Team-oriented
  • Recruiting and hiring
  • Cost analysis and savings
  • Supervision and training
  • Employee development
  • Schedule management
  • Profit and loss accountability
  • Performance improvements

Timeline

Operations Manager

Loves Truck Stop
05.2022 - Current

General Manager

Advance Auto Parts
05.2021 - 05.2022

Store Manager

Family Dollar
05.2018 - 05.2021

Business Administration And Management

Texarkana College

High School Diploma -

Atlanta High School

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Krystal McClure