Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Emergency Response Team Member
Target Distribution Center
05.2022 - Current
Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
Determined emergency situation and developed plan of action.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Administered treatments in emergency situations with accuracy, safety and speed.
Warehouse Associate
Target Distribution Center
12.2020 - Current
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Placed, tagged, and secured merchandise in diverse designated areas.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Collaborated with team members to complete timely orders and avoid delays.
Daycare Teacher
Peanuts Childcare
03.2018 - 11.2020
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Engaged with children on individual basis to build positive relationships and promote learning.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Preschool Lead Teacher
Giggle And Grow Preschool
04.2017 - 03.2018
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Provided open and loving environment where children direct learning process.
Applied play-based strategies to provide diverse approaches to learning.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Call Center Sales Agent
Alorica
03.2017 - 03.2018
Utilized sales techniques to build customer interest and close sales.
Educated customers on product and service benefits, explaining features and answering questions.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Generated leads and established relationships with potential customers through outbound telephone calls.
Observed and learned changing customer requirements and adapted sales strategies as needed.