Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Krysta Nero

Krysta Nero

Leander,Texas

Summary

I am a seasoned sales professional with experience in recruitment, leadership, and programming. Skilled in CRM software and customer service, I effectively enhanced recruitment efforts, fostering strong relationships and driving enrollment success through targeted outreach initiatives.

Overview

1
1
Certification

Work History

Recruitment Specialist

The University of Texas at Dallas
Richardson, Texas
  • Recruited students for Jindal School of Management through targeted outreach and engagement initiatives.
  • Introduced academic programs to prospective students, highlighting key benefits and opportunities.
  • Worked extensively with students on degree tracks and advisIng, assisting them with selecting their first year of classes
  • Supervised execution of events to enhance student recruitment and engagement efforts.

Customer Service Representative

Farmers Insurance Agency
Leander, Texas
  • Assisted customers with inquiries and provided product information.
  • Handled customer complaints and resolved issues effectively.
  • Utilized CRM software to document customer interactions and feedback.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Key Holder

Pacific Sunwear
Cedar Park, Texas
  • Assisted customers with product selection, providing excellent service and product knowledge.
  • Organized merchandise displays, maintaining visual standards and appealing layouts.
  • Trained new employees on store policies, procedures, and customer service techniques.
  • Monitored sales floor activities to ensure a positive shopping experience for customers.

Education

Bachelor of Arts - Mass Communication

Sam Houston State University

Skills

  • Recruitment
  • Event coordination
  • CRM software
  • Sales
  • Customer service

Certification

  • Property & Casualty License

References

References available upon request.

Timeline

Recruitment Specialist

The University of Texas at Dallas

Customer Service Representative

Farmers Insurance Agency

Key Holder

Pacific Sunwear

Bachelor of Arts - Mass Communication

Sam Houston State University
Krysta Nero