Dedicated team trainer with a strong focus on customer service and team building. Proven ability to cultivate a motivational atmosphere, enhancing performance and fostering growth
Work History
Starbucks Team Trainer
3 Years 11 Months
Target | 11.2022 - Current
Monitored inventory levels and reordered coffee, milk, and café supplies as needed.
Resolved customer concerns promptly, maintaining positive guest experiences and team professionalism.
Implemented opening and closing procedures to support clean, organized workstations.
Improved overall product quality through regular staff training on proper brewing techniques, equipment maintenance, and presentation standards.
Reinforced food safety, sanitation, and workstation cleanliness during daily shift routines.
Handled cash and processed payments accurately to avoid errors.
Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
Barista
1 Month
Kayala Coffee | 09.2022 - 10.2022
Maintained clean, organized workstations and followed food safety standards.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Brand Associate
1 Year 5 Months
BoxLunch | 03.2021 - 08.2022
Maintained sales floor presentation through merchandising, recovery, and fitting room organization.
Collaborated with team members to meet sales goals and maintain efficient store operations.
Processed cashier transactions quickly and accurately, driving brand loyalty programs.
Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Brand Associate
6 Months
Abercrombie & Fitch | 07.2020 - 01.2021
Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
Engaged, educated, and befriended customers to deliver amazing an amazing shopping experience.
Education
High School Diploma
Sharyland Pioneer | McAllen, TX
Skills
Food safety
Workplace safety
POS systems
Health compliance
Food safety regulations
Inventory management
New employee training
Coaching and mentoring
Team building
Time management
Customer engagement
Accomplishments
Extremely grateful to have been selected to receive a performance award three years in a row.