Jenny Lee
Auburn
Summary
Dynamic Team Trainer at Culvers Franchising System with a proven track record in staff training and compliance. Understanding in food safety and customer service, fostering a collaborative environment that enhances team performance. Recognized for mentoring employees and implementing effective training programs, resulting in improved operational efficiency and team reliability.
Overview
2
2
years of professional experience
Work History
Team Trainer
Culvers Franchising System
08.2023 - 06.2025
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Maintained current knowledge of all team position requirements.
- Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Standard Academic Deploma -
Auburn High School
Auburn, ALSkills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
- Reliability
- Multitasking
- Problem-solving abilities
- Attention to detail
- Teamwork
- Restaurant standards
- Food safety understanding
- Sanitation and cleaning
- Safe food handling
- Cash handling
- Food safety
- Workplace safety
- Time management
- Customer service
- Active listening
Additional Information
- Fast learner
- One year of experience with custard
- Hard worker
- Competed in a culinary competition
Languages
English
Native or Bilingual
Korean
Professional Working
Timeline
Team Trainer
Culvers Franchising System
08.2023 - 06.2025
Standard Academic Deploma -
Auburn High School
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