Andrew McBride
Burlington,CO
Summary
Proven leader with extensive experience in staff training and performance enhancement, notably at Freddy's Frozen Custard. Excelled in cross-training and motivating teams, ensuring compliance with food safety standards. Demonstrated exceptional customer service and team leadership skills, significantly improving productivity and quality control. Successful crew trainer, highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
5
5
years of professional experience
Work History
Team Trainer
Freddy's Frozen Custard & Steakburgers
Hays, KS
01.2022 - 07.2024
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
Head Fry Cook
Steak N Shake
Goodland, KS
05.2019 - 12.2021
- Developed strong working relationships with suppliers, ensuring timely delivery of fresh ingredients for daily operations.
- Assisted with other stations as needed, demonstrating versatility and teamwork within the kitchen environment.
- Consistently met or exceeded company food safety guidelines through diligent adherence to sanitation practices for both ingredients and equipment.
- Worked closely with management to review performance metrics and identify areas for improvement, leading to increased productivity and quality control.
Education
High School Diploma -
Yuba City High School
Yuba City, CA2014
Skills
- Compliance requirements
- Task Delegation
- Staff Training
- Cross-training abilities
- New Employee Training
- Performance monitoring
- Group Dynamics
- Motivation Techniques
- Operations understanding
- Compliance standards
- Customer Service
- Team leadership and supervision
Timeline
Team Trainer
Freddy's Frozen Custard & Steakburgers
01.2022 - 07.2024
Head Fry Cook
Steak N Shake
05.2019 - 12.2021
High School Diploma -
Yuba City High School