Krysten Schofield
Worton,MD
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Home Decor Specialist
Lowe's
Middletown , DE
08.2021 - Current
- Maintain store displays and shelves, ensuring items were properly stocked and organized.
- Use product knowledge to assist customers with product selection.
- Configure and order window treatments for customers.
- Coordinate with vendors when issues arise.
- Train new employees on product knowledge and product ordering system.
Home Decor Customer Service Associate
Lowe's
Middletown , DE
11.2018 - 08.2021
- Maintained store displays and shelves, ensuring items were properly stocked and organized.
- Greeted customers and identified their needs.
- Provided product recommendations based on customer needs.
- Resolved customer inquiries in a timely manner.
Customer Service Associate
Lowe’s
Middletown , DE
08.2015 - 11.2018
- Assisted customers with returns, exchanges, refunds, and other transactions.
- Greeted customers and identified their needs.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Excelled in exceeding daily credit card application goals.
- Pulled internet orders in a timely manner.
Education
Bachelor of Arts - Marketing And Retail Management
The Art Institute of Charleston
Charleston, SC12-2014
Skills
- Visual merchandising
- Sales expertise
- Microsoft Office proficient
- Written and oral communication skills
Timeline
Home Decor Specialist
Lowe's
08.2021 - Current
Home Decor Customer Service Associate
Lowe's
11.2018 - 08.2021
Customer Service Associate
Lowe’s
08.2015 - 11.2018
Bachelor of Arts - Marketing And Retail Management
The Art Institute of Charleston
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