Krystien Sandoval
Muskogee,OK
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Walmart
Muskogee, Oklahoma
08.2023 - Current
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Addressed customer questions and concerns regarding products and services.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Offered suggestions for additional items that may be of interest to customers.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled price checks and merchandise transfers to keep store orderly and efficient.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Inspected purchased items for defects before handing them over to customers.
- Ensured compliance with all applicable laws regarding sale of age-restricted items.
Education
GED -
Hilldale High School
Muskogee, OK10-2022
Skills
- Regulatory Compliance
- Order Processing
- Display Setup
- Customer Service
- Positive and professional
- Stocking and Receiving
- Stock replenishment
- Flexible Schedule
- Teamwork
- Truck unloading
- Time Management
Timeline
Retail Sales Associate
Walmart
08.2023 - Current
GED -
Hilldale High School