Krystin Davis
North Lima,OH
Summary
I am currently seeking long-term employment in a professional environment where I may fully utilize my strong communication skills, attention to detail, customer service, ability to multitask and maintain organization, problem solving skills, patience and experience in a professional setting.
Overview
18
18
years of professional experience
Work History
Leasing Specialist
Universal Development Management
Girard, OH
07.2024 - 03.2026
- Implemented leasing strategies to maximize occupancy rates across multiple properties.
- Assisted in conducting market analysis to identify competitive rental rates and enhance property positioning.
- Managed 206 tenant relationships, ensuring timely communication and resolution of concerns.
- Streamlined application processes, improving efficiency and reducing turnaround time for prospective tenants.
- Analyzed lease agreements for compliance with regulatory requirements, mitigating potential risks.
- Led initiatives to enhance tenant retention through engagement programs and community events.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Maintained accurate records of all leasing activity, providing valuable data for management decisionmaking.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Set appointment times for individuals to tour facilities and see available units.
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Conducted regular inspections of vacant units to ensure they were ready for occupancy by new tenants in a timely manner.
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
Manager/Server
Storming Crab
Boardman, OH
07.2020 - 07.2024
- Supervised team of servers to ensure exceptional customer service and satisfaction.
- Trained new staff on restaurant operations and menu offerings to enhance service quality.
- Coordinated dining room activities, ensuring efficient table turnover and optimal guest experience.
- Managed inventory of supplies and communicated needs to kitchen staff for seamless operations.
- Evaluated staff performance regularly, providing constructive feedback and identifying training opportunities.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Server
Longhorn Steakhouse
Boardman, OH
04.2016 - 07.2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously, prioritizing tasks for efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate orders.
- Trained new servers on restaurant protocols, enhancing team performance and service quality.
- Implemented effective conflict resolution strategies to address guest concerns promptly.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Legal Assistant
Payne Law Office
East Liverpool, OH
01.2016 - 06.2016
- Answering and directing incoming calls to law office and scheduling client-attorney appointments.
- Preparation and filing of miscellaneous legal documents (i.e. title search and loan closing documents, deeds, simple and living wills and power of attorney documents, petitions, purchase agreements, and various other judgment pleadings and entries.
- Delivering legal documents to be recorded and filed with the Court.
General Manager
King's Carryout, Inc.
East Liverpool, OH
08.2014 - 01.2016
- Conducting weekly payroll for 8-10 hourly paid employees
- Hiring new staff and creating biweekly work schedule for all employees
- Weekly ordering and inventorying of product and merchandise
- Overseeing general business conduct and answering customer inquiries
Legal Assistant
Frankovitch, Anetakis, Colantonio & Simon
Chester, WV
03.2012 - 03.2015
- Answering and directing incoming calls to law office and scheduling client-attorney appointments.
- Preparation and filing of miscellaneous legal documents (i.e. title search and loan closing documents, deeds, simple and living wills and power of attorney documents, petitions, purchase agreements, and various other judgment pleadings and entries.
- Conducting real estate title searches and examinations independently.
- Delivering legal documents to be recorded and filed with the Court.
Manager, Server
Youngstown Sports Grille
Boardman, OH
03.2009 - 07.2012
- Conducting interviews and orientation classes, hiring new staff
- Creating weekly work schedule for all hourly paid employees
- Opening and closing bar/wait areas independently; waiting on patrons in both the restaurant and at the bar; overseeing general employee conduct and customer service duties.
Server
Longhorn Steakhouse
Boardman, OH
02.2008 - 07.2009
- Serving patrons on wait-side and bar-side of restaurant; general side work duties; opening and closing bar and wait areas; balancing bar's cash register at the end of shift.
Education
Associate - Psychology
Kent State University
Salem, OH01.2016
Skills
- Medical Terminology (10 years)
- Microsoft Office (10 years)
- QuickBooks (2 years)
- Sharepoint (4 years)
- Accounts Payable & Receivable (4 years)
- Bookkeeping (4 years)
- Office Management
- Customer Service
Timeline
Leasing Specialist
Universal Development Management
07.2024 - 03.2026
Manager/Server
Storming Crab
07.2020 - 07.2024
Server
Longhorn Steakhouse
04.2016 - 07.2020
Legal Assistant
Payne Law Office
01.2016 - 06.2016
General Manager
King's Carryout, Inc.
08.2014 - 01.2016
Legal Assistant
Frankovitch, Anetakis, Colantonio & Simon
03.2012 - 03.2015
Manager, Server
Youngstown Sports Grille
03.2009 - 07.2012
Server
Longhorn Steakhouse
02.2008 - 07.2009
Associate - Psychology
Kent State University