Krystin Ferracci
Kingsville,MD
Summary
Creative event organizer with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses.
Overview
7
7
years of professional experience
Work History
Event Manager
Lib's Catering
05.2021 - Current
- Work closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues while providing unreasonable hospitality to all guests.
- Train and supervise event staff to complete tasks on time.
- Evaluate existing plans, processes and events planning services to identify opportunities for improvement.
- Develop detailed event reports, documenting all aspects of each event.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Manage the Beer Wine and Liquor Inventory to ensure all alcohol for upcoming events arrive in a timely manor.
Assistant Office Manager
Hearth Product Services
09.2016 - 03.2023
- Created and updated physical records to maintain current, accurate, and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance technician's productivity.
- Conducted research to assist with routine tasks and special projects.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for service technicians.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Associate of Applied Science - Business Management
The Community College of Baltimore County
Catonsville, MD05.2020
Skills
- Catering Coordination
- Team Leadership and Supervision
- Records Maintenance
- Continuous Improvement
- Wedding Trends Proficiency
- Food Service Knowledge
- Project Management
- Guest Relations
Timeline
Event Manager
Lib's Catering
05.2021 - Current
Assistant Office Manager
Hearth Product Services
09.2016 - 03.2023
Associate of Applied Science - Business Management
The Community College of Baltimore County
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