Krystina Thornton

Accomplished Logistic Transporter of five years and Customer Service Representative with a track record of 100% safety. Seeking a growing career as a flight attendant. Analytical problem-solver and proactive change agent with a proven record of maintaining professionalism under pressure. Articulate communicator and champion of high-performance, cross-functional collaboration and teamwork.

• CPR/First Aid, (2024)
• Basic Life Support - BLS, (2024)
• Customer Service Training, (2002)
• Certification - Truck Driver, (2019), SouthWest Truck Driving School, Phoenix, AZ

• Greyhound, LLC, Las Vegas, NV, Motor Coach Operator, 01/01/24, Current, Dynamic operator with motor transportation as well as customer service. De-escalating ticket issues, seating, carry-on and or luggage compartment guidelines., Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed., Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals., Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly., Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Windstar Lines, LLC, Las Vegas, NV, Motor Coach Operator, 01/01/23, 01/01/24, Tour conductor and motor coach operator delivering excellent customer service., Observed traffic laws and transit regulations to comply with safety measures., Handled emergency situations according to established protocols, prioritizing passenger safety above all else., Operated motor coach vehicle carefully to ensure safety of passengers in compliance with rules and regulations of Department of Transportation.
• Melton Trucking, LLC, Tulsa, OK, Flatbed Truck Driver, 01/01/19, 01/01/23, Logistics transporter for freight equipment cross country. Exceeded expectations of timeliness, and vendor relations. Adopted to extreme weather, safety precautions and mobile technical aviation., Safely driving flatbed trucks to transport goods from one location to another., Loading and unloading goods to and off the truck., Planning delivery routes and schedules using dispatching services provided., Completing paperwork and documentation including pre and post check list., Keeping truck clean and in good working order., Answering customer inquiries and collecting payment.
• Seven Hills Behavioral Health, INC., Las Vegas, NV, Mental Health Technician, 01/01/17, 01/01/19, Helped medical and mental health team members treat and rehabilitate patients., Monitored patient behavior and immediately reported changes to supervising physician.