KRYSTINA WARD
Madison,TN
Summary
I am looking for an entry-level position with your company that will allow me to use my customer service and administrative experience while offering growth and stability long-term. Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Overview
26
26
years of professional experience
Work History
Overnight Stocker
Walmart
Hendersonville, TN
07.2023 - Current
- Restocked shelves to ensure product availability for customers
- Organized merchandise displays to enhance customer navigation
- Cleared equipment and overstock from floor to prepare store for reopening
Terminal Line Lead
BH Electronics
04.2019 - 07.2023
- Conducted quality control to identify and rectify incorrect terminals or those failing gage tests
- Ensured terminals met specifications
- Attached wires to harnesses and clusters
- Achieved productivity targets to ensure on-time order delivery
Cashier/Customer Service/Assistant Manager
Fred’s Pharmacy
White Bluff, TN
06.2017 - 09.2019
- Provided assistance to customers in a retail environment
- Operating cash register
- Managed cash control and completed deposits, ensuring accurate financial transactions
- Opening and closing of store
Package Handler
UPS
Nashville, TN
08.2018 - 04.2019
- Sorted packages by destination using handheld scanning devices.
- Operated material handling equipment to transport packages efficiently.
- Loaded trucks at loading dock, ensuring timely departures
- Locked and tagged trucks to maintain safety standards
Cashier/Customer Service
Chappells Hometown Food Store
Pomona, TN
04.2017 - 05.2017
- Operated cash register during peak hours, ensuring prompt service to customers.
- Delivered customer service support at front desk, resolving inquiries and enhancing customer satisfaction.
- Balanced cash drawer daily, maintaining accurate financial reporting and accountability.
Mechanical Operator
Nashville Wire Production
White Bluff, TN
08.2009 - 07.2016
- Programmed the machine based on the blueprint specifications
- Monitored machine operations to ensure compliance with safety and quality standards
- Executed emergency protocol during machine malfunctions to safeguard employee safety.
Distribution Clerk
P&E Distributors
Goodlettsville, TN
03.2008 - 08.2009
- Processed outgoing shipments, facilitating timely distribution
- Ensured accurate invoices accompanied outgoing shipments to maintain compliance
- Managed incoming shipments for product returns, streamlining return processing
Upholstery Specialist
Triton Boat Company
Ashland City, TN
08.2003 - 04.2006
- Applied upholstery on boats according to precise order specifications, ensuring quality and consistency
- Selected and applied appropriate materials for custom orders to meet client specifications
- Collaborated with departments to streamline processes and achieve production goals
Assistant Manager, Customer Service Department
Wal-Mart
Nashville, TN
11.1999 - 05.2003
- Managed over 20 cashiers across multiple departments each shift, ensuring efficient service and customer satisfaction
- Coordinated employee breaks per State and Federal Labor laws, optimizing staff availability to assist customers
- Disbursed accurate register draw amounts according to policy, maintaining financial integrity and operational standards
- Reconciled and documented drawer balances at the end of each shift for all cashiers per company policy
Education
High School Diploma -
Hunters Lane High School/Lincoln Academy
Nashville, TN04-2013
Skills
- Order fulfillment
- Supply replenishment
- Inventory management
- Timely shipments
- Merchandise organization
- Quality control
- Cash handling
References
References - upon request
Other Experience
I also have experience with word processing, email, filing documents, reconciling balances and preparing correct deposit, preparing shipping documents for various carriers, faxing, copying, and scanning documents.
Timeline
Overnight Stocker
Walmart
07.2023 - Current
Terminal Line Lead
BH Electronics
04.2019 - 07.2023
Package Handler
UPS
08.2018 - 04.2019
Cashier/Customer Service/Assistant Manager
Fred’s Pharmacy
06.2017 - 09.2019
Cashier/Customer Service
Chappells Hometown Food Store
04.2017 - 05.2017
Mechanical Operator
Nashville Wire Production
08.2009 - 07.2016
Distribution Clerk
P&E Distributors
03.2008 - 08.2009
Upholstery Specialist
Triton Boat Company
08.2003 - 04.2006
Assistant Manager, Customer Service Department
Wal-Mart
11.1999 - 05.2003
High School Diploma -
Hunters Lane High School/Lincoln Academy