Krystle Halona
Grants,NM
Summary
Ambitious, career-focused job seeker, experienced in developing positive work ethics in public relations, customer service, good judgement, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities, proficient in computers. Organized and dependable candidate.
Overview
10
10
years of professional experience
Work History
Office Assistant
Nahodishgish Chapter
Dalton Pass, New Mexico
01.2017 - 04.2018
- Completed clerical tasks such as filing, copying, distributing mail, scanning and shredding.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments and meetings.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing systems to improve document organization and management. (Hard copies and electronic copies)
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets, correspondences, and presentations for internal and customer-facing needs.
- Streamlined processing procedures for various financial and employee documents to improve traceability. Prepare and transmit facsimile.
- Oversaw day to day operations. Verified billing statements and prepared for authorization.
- Verified accuracy of business records by consistently updating customer information.
- Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports according to each committee.
- Arranged rapid office equipment repair and maintenance with vendors. Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Maintained cash receipts, fund ledgers, financial reports, expenditure reports and short term employees payroll.
- Drafted common document templates for use by community members, chapter officials, local committees and employees.
- Developed correspondence letters, memos and emails.
- Maintained staff directory and chapter policies and procedures, records outlined according to the Navajo Nation Local Government Act FMS manuel.
- Prepared meeting materials and took clear notes to distribute to chapter officials, community members and staff. Set up and arrange for meetings, by preparing agendas and sign-in sheets.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Respond to routine inquiries that requires practicality in determining the type of information that may be released.
- Data entry into the Navajo Nation Wind system database.
- Maintained positive public relations between chapter administration, officials, visitors and community members
- Checked for completeness and compliance with tribal regulation.
Executive Assistant
Central New Mexico Community College
Albuquerque, New Mexico
01.2014 - 05.2014
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed and reviewed filing and office systems.
- Screened personal and business calls and directed to appropriate party.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled appointments and handled calenders for Vice President of Student Services.
- Assisted and followed accurate directions in other departments.
- Performed a variety of office support work of moderate difficulties on a daily basis.
Support Staff/Youth Practitioner
Office Of Dine Youth
Crownpoint, New Mexico
10.2008 - 12.2010
- Coordinated and supervised recreational activities.
- Implemented and coordinated recreational activities (indoor and outdoor) for group participation at multiple sites to include, but not limited to afterschool and summer programs in accordance to the Office of Dine Youth's Mission. With schools, local communities and local Navajo Chapters.
- Ensure participants safety and well-being at all times.
- Responsible for coordinating all necessary recreation supplies and equipment needed for extracurricular activities.
- Assist in creation and implementing of curriculums within the program.
- Implement established polices and procedures to ensure a safe and positive environment.
- Chaperoned youth on youth activities/events/trips.
- Transport personnel, participants, supplies and equipment as necessary for work activities or various program sites.
- Provided assistance in the development and delivery of recreational activities, which includes, overseeing enrollment and attendance.
- Ensure sites are operating in accordance with assigned schedules.
- Provide and administer first aid treatment in emergencies.
- Preformed excellent customer service skills.
- Established and maintained a positive effective working ethics with co-workers, general public and peers.
- Completed and submitted all necessary weekly/monthly reports, statistics, forms and activity packets.
- Supervised youth employees.
- Assisted and excelled with the application process by collecting required documents for youth employment.
- Performed as a time keeper and distributed payroll for youth employees.
- Worked closely with Office Specialist and carried out their duties when absent.
- Completed simple maintenance tasks for facility upkeep.
- Opened office by unlocking doors, turning on lights and setting up facility for business.
- Attended training sessions to stay updated on procedures and services.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Associate of Science - Accounting
Navajo Technical University
Crownpoint, NMAssociate of Science - Applied Computer Technology
Navajo Technical University
Crownpoint, NM05.2006
High School Diploma -
Crownpoint High School
Crownpoint, NM05.2003
Skills
- Proficient in Microsoft Office
- Comprehensive articular reading, writing and language structure
- Communication skills, communicate effectively, both verbally and in writing Creative thinking Attention to detail
- Leadership skills, ability to negotiate and reconcile differences
- Interact with colleagues, clients, and others to motivate, enthuse and build respect
- Teamwork skills, people oriented, good judgement and decision-making skills
- Customer services relations
- Public Relations, public speaking, active listening, people-oriented
- Clerical Terminology
- Verbal and written communication skills
- Critical thinking
- Skilled and proficient in operating computers and equipment
Timeline
Office Assistant
Nahodishgish Chapter
01.2017 - 04.2018
Executive Assistant
Central New Mexico Community College
01.2014 - 05.2014
Support Staff/Youth Practitioner
Office Of Dine Youth
10.2008 - 12.2010
Associate of Science - Accounting
Navajo Technical University
Associate of Science - Applied Computer Technology
Navajo Technical University
High School Diploma -
Crownpoint High School