Dynamic and detail-oriented professional with experience at ICT Group, excelling in customer service and Medicare enrollment. A fast learner with a positive attitude, I leverage strong communication skills and medical knowledge to enhance client satisfaction and streamline processes. Committed to teamwork and continuous improvement in healthcare settings.
Medical Billing and Codings learning
Anatomy
Medical Terminology
Coding procedures
Healthcare settings, claim cycle, and claim processing
Medical Billing and Codings learning
Anatomy
Medical Terminology
Coding procedures
Healthcare settings, claim cycle, and claim processing
Handled inquiries related to Medicare Part D program via phone calls.
Enrolled clients in Medicare Part D program.
Processed information for Medicare Part D enrollment.
Provided detailed explanations on Medicare Part D program.
Enrolled numerous clients in the Medicare Part D program.
CPR Certified
Home Health Aide
Certified Nursing Assistant/expired