Krystle McMahon
Lancaster,TX
Summary
Experienced healthcare professional with 14 years in patient care and administrative support. Skilled in Epic EMR, medical documentation, patient flow coordination, and interdisciplinary communication, driving operational efficiency and patient satisfaction. Proven ability to support patients, families, and healthcare teams, fostering collaboration and prioritizing quality care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unit Technician
Parkland Health
Dallas, TX
10.2017 - Current
- Perform in the dual capacity of Patient Care Assistant and Health Unit Coordinator within a fast-paced inpatient hospital environment.
- Assisted with admissions, transfers, discharges, chart preparation, room checks, and patient belongings to streamline unit workflow and support timely care.
- Coordinated admissions, transfers, discharges, patient flow, and unit communication, ensuring accurate patient information in Epic.
- Maintain accurate medical documentation, update patient records, prepare charts, and ensure HIPAA compliance.
- Facilitate communication among interdisciplinary healthcare teams to support efficient patient care and daily unit operations .
- Assist patients with activities of daily living, mobility, vital signs, and patient safety while promptly reporting changes in condition to nursing staff.
- Provide administrative support by answering telephones, directing calls, communicating with physicians, nurses, ancillary departments, patients, and families.
Hospice Aide
Vitas Hospice
Dallas, TX
02.2015 - 04.2018
- Delivered compassionate patient-centered hospice care while maintaining patient dignity, comfort, privacy, and respect for patient choice.
- Assisted patients with activities of daily living, enhancing comfort through proper hygiene, skin care, and repositioning.
- Monitored patient condition, documented observations, and communicated changes promptly to the RN and interdisciplinary care team.
- Provided emotional support, fostering strong communication with patients and families throughout hospice care experience.
- Assisted with administrative office functions, including medical documentation, patient paperwork, record organization, and clerical support.
- Maintained accurate patient records to facilitate effective communication between clinical staff, patients, and families.
CNA - Certified Nursing Assistant
First Call of Dallas
Dallas, TX
10.2015 - 12.2017
- Delivered direct patient care across LTAC, memory care, neurological, home care, and hospital settings for patients recovering from strokes, brain and back surgeries, and hip and knee replacements, ensuring comfort and support during recovery.
Home Health Aide
Acapella in Home Care
Dallas, TX
05.2015 - 12.2016
- Supported clients with daily activities including bathing, dressing, grooming, feeding, toileting, meal preparation, medication reminders, transfers, and companionship to enhance their quality of life.
- Ensured safe, comfortable home environment through light housekeeping and attentive patient support, promoting well-being and comfort.
- Provided compassionate personal care, assisting clients with daily living activities and enhancing quality of life.
- Monitored patient health status, reporting changes to healthcare professionals for timely interventions.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans tailored to client needs.
Hospice Aide
Heritage Hospice
Mesquite, TX
09.2013 - 02.2015
- Delivered compassionate end-of-life care, enhancing patient comfort, dignity, and daily care needs.
- Monitored vital signs and reported changes in condition to family members and clinical staff, ensuring timely responses to patient needs.
- Provided compassionate personal care to patients, addressing physical and emotional needs.
- Assisted with daily living activities, ensuring comfort and dignity for hospice patients.
- Maintained accurate documentation of patient care and progress in compliance with regulations.
Education
Technical College - Nursing
Louisiana Technical College
Winnsboro, LA04-2009
High School Diploma - undefined
Winnsboro High School
Winnsboro, LA01-2006
Skills
- Health Unit Coordination
- Patient Flow Coordination
- Patient admissions
- Medical Documentation
- Medical Records Management
- Epic EMR
- HIPAA Compliance
- Medical Terminology
- Clinical communication
- Administrative support
- Microsoft Word
- Interdisciplinary Communication
Certification
- Certified Nurse Aide | Valid through July 12, 2027
- American Red Cross Adult and Pediatric CPR/AED | Valid through October 20, 2027
Timeline
Unit Technician
Parkland Health
10.2017 - Current
CNA - Certified Nursing Assistant
First Call of Dallas
10.2015 - 12.2017
Home Health Aide
Acapella in Home Care
05.2015 - 12.2016
Hospice Aide
Vitas Hospice
02.2015 - 04.2018
Hospice Aide
Heritage Hospice
09.2013 - 02.2015
High School Diploma - undefined
Winnsboro High School
Technical College - Nursing
Louisiana Technical College