Andrea Cavallari
Raleigh,NC
Summary
Healthcare Administrative Professional with over a decade of experience in coordinating patient care and managing daily operations across various healthcare settings. Demonstrates exceptional communication skills, adept at handling patient admissions, transfers, and discharges while ensuring high standards of service and operational efficiency.
Overview
16
16
years of professional experience
Work History
Nursing Assistant / Health Unit Coordinator
Duke Raleigh Hospital
Raleigh, USA
09.2024 - Current
- Coordinated daily administrative operations for Neuro/Spine Step-Down Unit, enhancing workflow and patient care.
- Assisted patients with mobility, transfers, and activities of daily living post-surgery to promote recovery and comfort.
- Process patient admissions, transfers, and discharges using Epic and Maestro.
- Maintain accurate electronic medical records through timely scanning and documentation.
- Coordinate patient transportation and collaborate with physicians, nurses, and ancillary departments to ensure efficient patient flow.
- Answer and triage incoming calls while serving as the primary communication hub for the unit.
- Managed unit inventory and maintained supply and nourishment rooms to support uninterrupted patient services.
- Selected as the unit's Nourishment Champion, training staff on inventory procedures and supply management.
Dialysis Technician
Fresenius Kidney Care
Raleigh, North Dakota
03.2024 - 08.2024
- Operated dialysis equipment, ensuring patient safety and comfort throughout treatment.
- Maintained stringent infection control and equipment quality standards to enhance patient care and safety.
- Educated patients on post-treatment care and vascular access management to promote recovery and prevent complications.
- Documented treatments accurately and communicated patient concerns with nursing staff.
ICU Patient Care Technician / Unit Secretary
UNC Rex Hospital
Raleigh, USA
03.2023 - 02.2024
- Coordinated patient care and administrative tasks to support efficient ICU operations.
- Assisted nurses with clinical procedures, including bladder scans, catheter care, wound care, and patient transfers.
- Managed documentation and communication as Unit Secretary using Epic to enhance workflow.
- Oversaw nursing stations and ensured availability and functionality of essential medical equipment.
- Delivered exceptional customer service to patients, families, and visitors.
Home Health Aide / Certified Nursing Assistant
The Cypress of Raleigh
Raleigh, USA
03.2021 - 12.2022
- Assisted residents with activities of daily living, mobility, and personal care to promote independence and well-being.
- Delivered individualized care in home health, assisted living, and skilled nursing environments.
- Partnered with nurses and interdisciplinary teams to ensure comprehensive, quality patient care.
- Facilitated resident engagement through social and recreational activities to enhance quality of life.
- Responded promptly to on-call requests from residents in multiple independent living buildings to address their needs and concerns. to residents across multiple independent living buildings.
Habilitation Technician
Hilltop Home
Raleigh, USA
06.2016 - 10.2016
- Facilitated individualized learning and developmental programs for children with developmental disabilities, enhancing their skills and confidence.
- Collected data and documented progress to tailor personalized activities, improving engagement and developmental outcomes.
- Assisted with personal care and daily living tasks in home environment, promoting independence and quality of life for clients.
Certified Nursing Assistant / Home Health Aide
01.2011 - 01.2016
- Held progressive patient care positions with Cary Health & Rehabilitation, Absolute Care Staffing, Brighton Gardens of Raleigh, Morningside Assisted Living, Wake Assisted Living, Hillside Nursing & Rehabilitation.
- Provided home health and companion care to enhance patient comfort and well-being.
- Assisted residents with activities of daily living to promote independence and enhance quality of life.
- Monitoring and documenting patient conditions.
- Implemented patient safety measures and fall prevention strategies to protect residents.
- Supported dementia and Alzheimer's care by implementing individualized care strategies to improve resident comfort and safety.
- Communicating patient status with nursing and therapy teams.
- Encouraged resident participation in therapeutic and recreational activities to foster social engagement and mental stimulation.
Direct Support Professional
Autism Society of North Carolina
- Facilitated life skills development and community participation, fostering self-confidence and independence in clients.
- Supported individuals with autism in daily living activities and social interactions.
- Established structured daily routines to enhance independence and quality of life for individuals with autism.
- Assisted in developing personalized care plans for clients' unique needs.
- Collaborated with families to ensure effective communication and support strategies.
Education
Some College (No Degree) - Social Services
Wake Technical Community College
RaleighSome College (No Degree) - Computer Engineering
New Jersey Institute of Technology
NewarkSkills
- Health Unit Coordination
- Epic Electronic Medical Records (EMR)
- Admissions, Transfers & Discharges
- Patient Scheduling & Registration
- Telephone Triage
- Medical Terminology
- Medical Documentation
- Patient Relations
- Clinical Operations Support
- Interdisciplinary Team Collaboration
- Microsoft Office (Word, Excel, Outlook)
- Staff Training
- Customer Service Excellence
- Time Management
- Problem Solving
- Organizational skills
- Written communication
- Team collaboration
- Healthcare Administration
- Team collaboration
Timeline
Nursing Assistant / Health Unit Coordinator
Duke Raleigh Hospital
09.2024 - Current
Dialysis Technician
Fresenius Kidney Care
03.2024 - 08.2024
ICU Patient Care Technician / Unit Secretary
UNC Rex Hospital
03.2023 - 02.2024
Home Health Aide / Certified Nursing Assistant
The Cypress of Raleigh
03.2021 - 12.2022
Habilitation Technician
Hilltop Home
06.2016 - 10.2016
Certified Nursing Assistant / Home Health Aide
01.2011 - 01.2016
Direct Support Professional
Autism Society of North Carolina
Some College (No Degree) - Social Services
Wake Technical Community College
Some College (No Degree) - Computer Engineering
New Jersey Institute of Technology