Krystle Privott
Coral Springs
Summary
Spirited Specialty Referral Coordinator at Coral Springs Animal Hospital, skilled in client communication and referral coordination. Proven ability to enhance operational efficiency and ensure exceptional patient care. Expertise in appointment scheduling and record management, consistently delivering timely updates and maintaining organized documentation. Committed to fostering strong relationships with clients and referring veterinarians.
Overview
25
25
years of professional experience
Work History
Specialty Referral Coordinator
Coral Springs Animal Hospital
Coral Springs
10.2005 - Current
- My position is essential for ensuring efficiency and delivering exceptional care to clients and patients. I act as a liaison between the hospital, referring veterinarians, and clients, while managing scheduling.
- Act as a liaison between the hospital, RDVMs, and clients to ensure clear communication, and timely updates.
- Schedule consultations, rechecks, and procedures for exotic patients, while maintaining accurate records and estimates.
- Prepare client and patient files, ensuring all necessary documentation is complete and organized.
- Monitor and address exotics department emails, prescription refill requests, lab results, and appointment confirmations.
- Send client updates and RDVM communications promptly and professionally.
Veterinary Surgery Nurse Assistant
Coral Springs Animal Hospital
Coral Springs
10.2005 - Current
- Provided post-operative care for patients and administered prescribed medications.
- Sterilized and arranged operating equipment and instruments to prepare room for surgery.
- Responsible for ordering surgical items and equipment.
- Stocked workstations and procedure rooms with necessary supplies.
- Assisted surgeons in performing operations by providing instruments, and other materials as needed.
- Collected patient history and vitals for surgical consultations.
Cashier and Sales
Pet Supermarket Inc.
Coral Springs
05.2000 - 09.2007
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted and balanced cashier drawers.
- Collected payments and provided accurate change.
- Stocked and organized sections throughout the store.
- I assisted customers with my knowledge of pet products.
- Performed opening and closing duties.
Education
Bachelor of Public Administration -
Florida Atlantic University
Boca Raton, FL05-2016
Skills
- Referral coordination
- Client communication
- Record management
- Appointment scheduling
- Email monitoring
- Surgery preparation
Timeline
Specialty Referral Coordinator
Coral Springs Animal Hospital
10.2005 - Current
Veterinary Surgery Nurse Assistant
Coral Springs Animal Hospital
10.2005 - Current
Cashier and Sales
Pet Supermarket Inc.
05.2000 - 09.2007
Bachelor of Public Administration -
Florida Atlantic University
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