Krystn Penar

Time away from the workforce to run a household and attend to family matters.

• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Responded to inquiries from callers seeking information.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.

• General office typing.
• Maintain and update Corporate manuals.
• Login and record customer complaints.
• Update and distribute weekly Duty Officer Report.
• Assigned various independent projects.

• Advised and booked vacation packages for the Travel Agent community.
• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.

• Provided proof of insurance coverage for clients in the Contracting and Landscaping fields upon their request.
• Maintained and updated client computer policies.
• Mentored, trained and supported new staff members in office policies and procedures.
• Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

• Counted, verified and handled bank deposits and armored car transactions.
• Received car loan, home loan and other payments and posted to accounts.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Replenished ATM funds in empty canisters prior to validation process.
• Answered inquiries regarding checking and savings accounts and other related products.
• Trained and provided assistance to newly hired tellers.